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Patient Services Representative/Scheduler
4 weeks ago
Job Summary:
We are currently seeking a Patient Services Representative/Scheduler to join our team. As a Patient Services Representative/Scheduler, you will be responsible for being the first point of contact for patients and completing all administrative tasks such as scheduling, patient interaction, and insurance verification. You will ensure that all necessary information is obtained to authorize and verify services provided.
- Check schedules and organize patient flow
- Obtain personal information to identify new and existing patients and verify demographic and financial information
- Update patient data when insurance, address, or other information has changed
- Schedule medical appointments and testing procedures for respective physician sites
- Confirm and remind patients of scheduled appointments
- Collect and deposit insurance co-payments and deductibles
- Monitor patient waiting time and relay information regarding delays to patients and family members
Qualifications:
- High School Diploma or GED
- Intermediate computer knowledge: Microsoft Word, Excel, Outlook, and Windows
- Experience in medical reception or related field preferred
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