System Administrator L3

19 hours ago


Annapolis Junction, United States Jovian Concepts Inc Full time

Jovian Concepts, Inc is looking to hire a System Administrator Level 3 for a great opportunity on our Prime Program in the Annapolis Junction area. TS/SCI Clearance with a Poly required. No CCA's will be accepted at this time. The ideal candidate for this position will be responsible to be the lead Windows System Administration in a mixed Linux/Windows env responsible as well as SSP/Security support for the program. Required: Sr. Experience w/ Windows Server and Exchange server including upgrades and migration of data as well and Latte \u2018Art / SSP, STE/STN support. Desired: NetApp support, experience administering Centrify and basic Linux hands on support The Level 3 System Administrator (SA) shall possess the following capabilities: Provide support for implementation, troubleshooting and maintenance of IT systems. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. Manage the daily activities of configuration and operation of IT systems. Provide assistance to users in accessing and using IT systems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers. Optimize system operations and resource utilization, and perform system capacity analysis and planning. Provide in-depth experience in trouble-shooting IT systems. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets. Provide support for the dispatch system and hardware problems and remains involved in the resolution process. Configure and manage Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Support the design of systems, mission architecture and associated hardware. Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA). Analyze and resolve complex problems associated with server hardware, applications and software integration. Requirements An active and current TS/SCI Clearance with a Poly required. No CCA's will be accepted at this time. F ifteen (15) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree. IAT level II baseline certification as defined by DoD 8570.01-M is required. In our 2023/24 employee survey, Jovian Concepts earned a 92% Overall Workplace Experience Score and 100% of the employees across all departments agreed that they feel genuinely appreciated at Jovian Concepts. Benefits


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