User Services Specialist

3 weeks ago


Mt Pleasant, United States Central Michigan University Full time

User Services Specialist Position Number: S-3252 Type of Recruitment: External Position Summary: Oversees User Services Operations Sunday through Thursday. Shares oversight and responsibilities of the User Services functions that include: Collection Maintenance, Inventory, Microforms Printers/Copiers/Scanners, patron safety and compliance, and stewardship of the building. Hires, schedules, trains, supervises and evaluates student employees in all aspects of customer service and other functions of the unit. Required Qualifications: Associate's degree. At least one year of relevant work experience. Demonstrated ability to supervise and direct the work of others. Effective organizational skills and strong attention to detail and accuracy. Ability to handle multiple priorities in a fast-paced environment. Ability to work in a team setting while also having the capability to work independently with independent judgment and with minimum supervision. Demonstrated verbal and written communication skills. Demonstrated positive interpersonal skills. Ability to work effectively in a diverse customer service environment. Ability to work evenings and weekends as assigned. Demonstrated effective problem resolution skills. Demonstrated ability to perform work using a variety of online systems and productivity tools Ability to perform the essential functions and requirements of the job. Duties & Responsibilities: Provides direct user support of all types: interacts with students, faculty, staff and community users to provide assistance, solve problems and respond to questions and complaints. Oversees the safety of library users, user compliance with library policies and procedures, and the stewardship of the collections within the Park Library during assigned hours. Shares responsibility for building supervision and opening and closing. Troubleshoots and oversees the Print Q, public printer/copiers/scanners and other equipment. Shares student supervision responsibilities, which includes hiring, budgeting, scheduling, training, evaluating and developing training material with other Access/User Services student supervisors. Oversees all aspects of collection maintenance, which includes, shifting for space management, shelf-reading, inventory, stack straightening, repair of materials, and cleaning of all library collections. Assists with events and room set-ups. Participates with other Access/User Services team members to use a variety of technology tools. Oversees in house use processes. Performs in depth searches for missing library materials. Manages moveable shelving, by troubleshooting and putting in a service request for repair. Conducts special projects and serves on library committees. Participates in the Access and User Services Department which includes attending staff meetings and performing related responsibilities. Meets with other Access/User Services supervisors on a regular basis to share information and work through issues and problems. Meets regularly with the Coordinator of Access/User Services concerning projects and shared goals, and for problem solving. Works cooperatively and regularly with staff in other Library and University departments. Participates in continuing education activities to foster professional development and enhance job skills. Other duties as assigned. Supervision Exercised: None. Employee Group: Supervisory Technical Staff Pay Level: 4 Pay Range: $14.00 - $22.79 per hour, estimated starting rate: $14.00 - $17.00 Division: Academic Affairs Department: Libraries - Access & User Services Position Status: Regular Employment Status: Full Time FTE: 1.00 Position Type: 12 month Weekly Work Schedule: Sunday 11:00 AM-8:00 PM, Mon



  • Mt Pleasant, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 1533c North Highway 17 [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in...


  • Mt Pleasant, United States TEKsystems Full time

    Description: This higher ed client is a Technology Service Provider for the various school districts throughout Westchester and Rockland Counties. Currently they support the student and teacher technologies within 40+ school districts. In addition, they have a centralized support team that provides infrastructure, telecommunications, systems, and service...


  • Mount Pleasant, United States Kelly Services, Inc. Full time

    #8216;For those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Legal Onsite Service Specialist to work at a premier legal office in Mount Pleasant, SC. Sound good? Take a closer look b Legal, Specialist, Service, Staffing, Retail

  • To Go Specialist

    2 weeks ago


    Mt Pleasant, United States Red Lobster Hospitality, LLC Full time

    Do you take pride in providing excellent meals and having fun at the same time? To Go Specialists will enhance Guests' takeout experience by offering personalized service and food and drink suggestions. Responsibilities include, but are not limited t To Go Specialist, Specialist, To Go, Restaurant

  • Systems Specialist

    3 weeks ago


    Mt Pleasant, United States McLaren Health Care Full time

    Position Summary: Responsible for monitoring and maintaining the scheduling system to ensure accurate employee time and attendance records. Troubleshoots current and potential issues to minimize/eliminate disruptions. Provides education and support to the staff ensuring consistent application across users. Provides administrative/clerical support to...


  • Mt Pleasant, United States CommUnityCare Full time

    Financial Eligibility Specialist, Full-Time, Day Shift Community Care is hiring a Financial Eligibility Specialist to join our team. This rewarding opportunity is perfect for someone who enjoys team collaboration, being part of a mission driven organization and who shares our mission to help elderly individuals and adults with physical and intellectual...


  • Mt Pleasant, United States Isabella Bank Full time

    ** Director of Customer Service Operations** **Job Category****:** Customer Service Operations **Requisition Number****:** DIREC001149 Showing 1 location **Job Details** **Description** **Director of Customer Service Operations** **Position Title: Director of Customer Service Operations** **Reports To:** Vice President of Operations **Responsibilities:** -...


  • Mt Pleasant, United States Isabella Bank Full time

    ** Director of Customer Service Operations** **Job Category****:** Customer Service Operations **Requisition Number****:** DIREC001149 Showing 1 location **Job Details** **Description** **Director of Customer Service Operations** **Position Title: Director of Customer Service Operations** **Reports To:** Vice President of Operations **Responsibilities:** -...


  • Mt Pleasant, United States Isabella Bank Full time

    Position Title: Digital Banking Specialist Reports To: Digital Banking Manager General Purpose: The Digital Banking Specialist is responsible for the overall day-to-day operational functions of the Bank's electronic products and services. Responsibilities:Maintain a high level of knowledge and technical understanding regarding our digital products and...


  • Mt Pleasant, United States Charleston Beauty Collective Full time

    Benefits: Bonus based on performance Company parties Competitive salary Employee discounts Opportunity for advancement Paid time off Training & development WHAT WE ARE LOOKING FOR: We are looking for a salon guest services associate to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon...


  • Mt Pleasant, United States Christmas Injury Lawyers Full time

    DescriptionLooking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a...


  • Mt. Pleasant, South Carolina, United States Belk Full time

    At Belk, we have a vision to reimagine the department store. As a Belk Selling Specialist, you will drive store sales and metrics through providing excellent customer service to each customer and through the execution of customer-facing merchandising standards throughout the store. You will ensure new receipts are merchandised in a way that aligns with our...


  • Mt Pleasant, United States Christmas Injury Lawyers Full time

    Description Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You'll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We'll provide the training and resources to help you...


  • Mt Pleasant, United States One Direct Health Network Full time

    Company DescriptionOne Direct Health Network manufactures the T-REX, the first home based robotic assisted Tele-Rehab system designed to replicate the stretching and strengthening techniques manually applied by Physical Therapists. T-REX platform brings a virtual therapist into patients' homes allowing for reduced costs, improved patient outcomes, and...


  • Mt Pleasant, United States One Direct Health Network Full time

    Company Description One Direct Health Network manufactures the T-REX, the first home based robotic assisted Tele-Rehab system designed to replicate the stretching and strengthening techniques manually applied by Physical Therapists. T-REX platform brings a virtual therapist into patients' homes allowing for reduced costs, improved patient outcomes, and...


  • Mt Pleasant, United States One Direct Health Network Full time

    Company Description One Direct Health Network manufactures the T-REX, the first home based robotic assisted Tele-Rehab system designed to replicate the stretching and strengthening techniques manually applied by Physical Therapists. T-REX platform brings a virtual therapist into patients' homes allowing for reduced costs, improved patient outcomes, and...

  • LPN - Offer

    3 days ago


    Mt Pleasant, United States Biolife Plasma Services Full time

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...


  • Mt Pleasant, United States Hall Booth Smith, P.C Full time

    The Charleston office of Hall Booth Smith, P.C., a full-service law firm with over 300 attorneys and 30 offices located throughout the country, is currently accepting resumes for a Medicaid Recovery Specialist position. This position will be responsible for assisting clients with general Medicaid questions and issues – especially those related to...


  • Mt Pleasant, United States Hall Booth Smith, P.C Full time

    The Charleston office of Hall Booth Smith, P.C., a full-service law firm with over 300 attorneys and 30 offices located throughout the country, is currently accepting resumes for a Medicaid Recovery Specialist position. This position will be responsible for assisting clients with general Medicaid questions and issues - especially those related to...


  • Mt Pleasant, United States Hiring Now! Full time

    DeLallo is seeking candidates for a Customer Account Deduction Specialist position. This position is analytical in nature and provides support to our Sales Department with responsibilities that include the review and reconciliation of customer deductions taken from payments. A successful candidate in this role is comfortable working with high volumes of...