Bilingual Population Health Navigator
4 weeks ago
JOB SUMMARY:
The Bilingual Population Health Navigator drives high-volume outreach interventions designed to engage new and existing clients to access the right care at the right time. Working closely with Population Health leadership, the Navigator seeks to close preventative care gaps in close coordination with clients, care teams, and specialty offices, and by leveraging available data repositories such as CRISP. Daily responsibilities include conducting outreach via phone calls and text messaging to schedule appointments, respond to client inquiries, address barriers, and support the client and care team for successful gap closure and continuity of care.
MAJOR DUTIES AND RESPONSIBILITIES:
Patient Focus
- Provides education, coaching, and support to new and existing clients due for preventative health services, including cancer screenings, wellness exams, and chronic disease management.
- Utilizes best practices in motivational interviewing to support client engagement.
- Communicates clearly with clients, care teams, and partners to convey pertinent information.
- Responds to inquiries in a timely, courteous, and efficient manner.
- Schedules medical appointments accurately according to organizational guidelines; inputs registration information when appropriate.
- Retrieves and indexes clinical information from multiple sources to ensure continuity of care for clients.
- Accurately enters documents and routes care coordination and phone notes in EMR.
- Utilizes required platforms (Microsoft Office Suite, EMR, CRISP, EZAccess, ExactSciences, and more) appropriately and in accordance with HIPAA standards.
- Collaborates with other members of the Navigation team for peer learning, feedback, and support.
- Consistently positions self as resource for client and care team for successful gaps closures
SKILLS AND ABILITIES:
Excellent customer service skills
Good interpersonal skills
Proficient in Microsoft Office Outlook, Word, and Excel
Attention to detail
Ability to learn quickly
Ability to adapt to change
Team player
Able to take and follow through with delegated tasks
Bi-lingual skills required
EDUCATION:
Required: High School Diploma or GED
Preferred: Some college
EXPERIENCE:
Required: One year experience working in healthcare setting
-
Vice President-Population Health
1 month ago
Baltimore, United States Ascension Health Full timeDetails Ascension St. Agnes is looking to hire a Vice President of Population Health to join our team! Serving Maryland for more than 150 years, Ascension Saint Agnes Hospital has been dedicated to the art of healing by providing exceptional care to the greater Baltimore area. Built on a strong foundation of excellent medical care and compassion, Ascension...
-
Vice President-Population Health
1 day ago
Baltimore, United States Ascension Health Full timeDetails Ascension St. Agnes is looking to hire a Vice President of Population Health to join our team! Serving Maryland for more than 150 years, Ascension Saint Agnes Hospital has been dedicated to the art of healing by providing exceptional care to the greater Baltimore area. Built on a strong foundation of excellent medical care and compassion, Ascension...
-
Population Health Equity Program Coordinator
4 days ago
Baltimore, United States MedStar Health Full timeGeneral Summary of Position The Population Health Equity Coordinator will play a vital role in implementing strategies to advance health equity goals and implementation and coordination of population health programs within MedStar Family Choice. This position involves collaboration with internal teams, healthcare providers, and community partners to...
-
Population Health Program Manager
4 days ago
Baltimore, Maryland, United States Johns Hopkins Medicine Full timeEnjoy a hybrid work schedule while making an impact on the community and improving healthcare access and patient care across Maryland. The Population Health Senior Program Administrator (Population Health Program Manager) will work within the Office of Population Health and lead programs and projects that help achieve our population health objectives. The...
-
Population Health Program Manager
3 weeks ago
Baltimore, Maryland, United States Johns Hopkins Medicine Full timeEnjoy a hybrid work schedule (3 days remote per week) while making an impact on the community and improving healthcare access and patient care across Maryland. The Population Health Senior Program Administrator (Population Health Program Manager) will work within the Office of Population Health and lead programs and projects that help achieve our population...
-
Population Health Program Manager
2 days ago
Baltimore, Maryland, United States Johns Hopkins Medicine Full timeEnjoy a hybrid work schedule (3 days remote per week) while making an impact on the community and improving healthcare access and patient care across Maryland. The Population Health Senior Program Administrator (Population Health Program Manager) will work within the Office of Population Health and lead programs and projects that help achieve our population...
-
Population Health Program Manager
1 week ago
Baltimore, United States Johns Hopkins Medicine Full timeShare This Page Job Details Requisition #: 632357 Location: Johns Hopkins Health System, Baltimore, MD 21201 Category: Non-Clinical Professional Schedule: Day Shift Enjoy a hybrid work schedule (3 days remote per week) while making an impact on the community and improving healthcare access and patient care across Maryland. The Population Health Program...
-
Outpatient Social Worker
6 days ago
Baltimore, United States Mercy Medical Center Full timeOverview: Mercy Medical Center, the only midsize hospital in the state of Maryland named a Best Employer by Forbes Magazine and recognized as one of the Top 150 Places to Work in Healthcare by Beckers Healthcare is hiring an Outpatient Social Worker to join our Population Health team! Come join our family of dedicated professionals! Military veterans are...
-
Patient Navigator
2 weeks ago
Baltimore, United States Johns Hopkins University Full timeThe Adolescent Medicine division of Pediatrics is seeking a full time Patient Navigator. The division is looking for someone with previous peer mentoring experience with persons experiencing substance use and substance use disorder intervention/treatment or behavioral health challenges. They successful candidate will facilitate access to care through...
-
Patient Navigator
2 days ago
Baltimore, United States Johns Hopkins University Full timeThe Adolescent Medicine division of Pediatrics is seeking a full time Patient Navigator. The division is looking for someone with previous peer mentoring experience with persons experiencing substance use and substance use disorder intervention/treatment or behavioral health challenges. They successful candidate will facilitate access to care through...
-
Patient Navigator
1 week ago
Baltimore, United States Johns Hopkins University Full timeThe Adolescent Medicine division of Pediatrics is seeking a full time Patient Navigator. The division is looking for someone with previous peer mentoring experience with persons experiencing substance use and substance use disorder intervention/treatment or behavioral health challenges. They successful candidate will facilitate access to care through...
-
Patient Navigator
1 day ago
Baltimore, United States Johns Hopkins University Full timeThe Adolescent Medicine division of Pediatrics is seeking a full time Patient Navigator. The division is looking for someone with previous peer mentoring experience with persons experiencing substance use and substance use disorder intervention/treatment or behavioral health challenges. They successful candidate will facilitate access to care through...
-
Patient Navigator
2 weeks ago
Baltimore, United States InsideHigherEd Full timeThe Adolescent Medicine division of Pediatrics is seeking a full time Patient Navigator. The division is looking for someone with previous peer mentoring experience with persons experiencing substance use and substance use disorder intervention/treatment or behavioral health challenges. They successful candidate will facilitate access to care through...
-
Baltimore, United States The University of Maryland Medical System Full timeNurse Manager- Population Health Case Management Full-time Shift: Day Position Type: Exempt Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents...
-
Client Services Navigator
4 days ago
Baltimore, United States Baltimore Regional Housing Partnership Full timeJob DescriptionJob DescriptionThe OpportunityThe Baltimore Regional Housing Partnership (BRHP), which operates the Baltimore Housing Mobility Program, is a 501(c)(3) that assists over 4,000 qualified families in moving from areas of concentrated poverty and obtaining quality and affordable housing in communities with strong schools, low crime, and ample job...
-
Client Services Navigator
2 weeks ago
Baltimore, United States Baltimore Regional Housing Partnership Full timeJob DescriptionJob DescriptionThe OpportunityThe Baltimore Regional Housing Partnership (BRHP), which operates the Baltimore Housing Mobility Program, is a 501(c)(3) that assists over 4,000 qualified families in moving from areas of concentrated poverty and obtaining quality and affordable housing in communities with strong schools, low crime, and ample job...
-
Client Services Navigator
23 hours ago
Baltimore, United States Baltimore Regional Housing Partnership Full timeJob DescriptionJob DescriptionThe OpportunityThe Baltimore Regional Housing Partnership (BRHP), which operates the Baltimore Housing Mobility Program, is a 501(c)(3) that assists over 4,000 qualified families in moving from areas of concentrated poverty and obtaining quality and affordable housing in communities with strong schools, low crime, and ample job...
-
NURSE NAVIGATOR
2 weeks ago
Baltimore, MD, United States LifeBridge Health Full timeNURSE NAVIGATOR (RN) - CANCER INSTITUTE Baltimore, MD ...
-
NURSE NAVIGATOR
2 weeks ago
Baltimore, MD, United States LifeBridge Health Full timeNURSE NAVIGATOR (RN) - CANCER INSTITUTE Baltimore, MD ...
-
Baltimore, United States Baltimore Medical System Full timeDescriptionCurrent employees must apply though their Kronos accountBi-lingual (Spanish) required. This position involves two key functions with first as the Centering Program Coordinator, working in a multidisciplinary environment with clinical and administrative staff to coordinate obstetric and pediatric requirements for a group-based model of care. This...
