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Coordinator, Client Transition

4 months ago

Orlando, United States FirstService Residential Full time

Job Overview: Perform duties to plan and coordinate start-up projects and provide a wide range administrative support, working within the limits of standard or accepted practice. This position is Hybrid, and the candidate can reside in Orlando, Fl; Atlanta, Ga., or Plantation, Fl.. Your Responsibilities: Plan and coordinate startup functions for new Associations within assigned region and collaborate with internal and external resources to ensure a smooth transition. Act as Startup expert by providing information and suggestions to the property team on best practices. Build and maintain relationships with internal and external parties involved in startup operations. Maintain constant communication, follow up, research and resolve problems that may arise and coordinate and conduct meetings. Perform administrative functions related to startups. Complete rosters and forms and create and mail out related correspondence. Collect information, review for accuracy and upload actions and notes in company system. Answer emails, phone calls and requests in a timely manner. Maintain current knowledge related to status, process, deadlines and timeframes of each section in the checklist and each department involved. Assist with property teams through various activities such as reviewing of association binders and providing on-site training of property team on company systems and tools. Delegate tasks to the support team when needed. Maintain office supplies as needed. Conduct business at all times with the highest standards of personal, professional and ethical conduct. Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. Skills & Qualifications: Associate’s Degree in Business or Accounting or related field from an accredited college or university and three to five years related experience; or equivalent combination of education and experience. Strong Accounting background. Detail oriented and strong organizational, multi-tasking and problem solving skills Excellent customer service skills and ability to create and maintain strong client relationships Excellent verbal and written communication skills. Must have good presentation and public speaking skills. Must have strong proficiency in FSR systems and Windows and Microsoft Office, including but not limited to Word, Excel, Power Point, and Outlook. Proficiency researching the Internet. Strong analytical skills Ability to work with sensitive or confidential information Ability to meet deadlines and work well under pressure Ability to work in a team environment as well as independently and be self-driven Critical thinking, complex problem solving, judgment and decision making abilities Travel Work may involve travel/driving to properties during start-up projects. What We Offer: As a nonexempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.