Front Desk Receptionist

3 days ago


Beaverton, Oregon, United States Element Portland Beaverton Full time

As Front Desk Receptionist, you are the first and last impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and surrounding areas.  If you are friendly, personable, and have a talent for connecting with individuals from all walks of life, this may be just the job for you

THIS POSITION WILL NEED TO BE AVAILABLE: WEEKENDS / EVENINGS / NIGHT AUDIT SHIFT 11PM - 7AM (2 DAYS A WEEK)
 

RESPONSIBILITIES
 

  • Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
  • Book guest hotel reservations.
  • Register guests to the hotel, verifying reservation, personal information and securing payment information.
  • Answer and route calls as appropriate; take guest messages with accuracy.
  • Promote the brand loyalty program and provide recognition and benefits to all present members.
  • Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner.
  • Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level.
  • Responsible for cash drawer contents and transactions during shift.
  • Maintain accurate records including cash flows, registration cards, reservation cards, and property walks.
  • Process all market and retail transactions for the guests.
  • Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions.
  • Maintain appropriate market inventory levels, restocking when necessary.
  • Handle confidential information, including guest records, with a high degree of integrity.

QUALIFICATIONS
 

  • High School Graduate or GED required.
  • Knowledge of front desk operations and procedures, guest services and hotel services.
  • Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests.
  • Able to work independently and desire to participate as part of a team.
  • Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred.
  • Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
  • Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
  • Demonstrate genuine care for customers and employees.
  • Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
  • Able to work in a fast-paced environment.

BENEFITS

  • PTO with immediate accrual
  • Access 50% of your wages prior to payday
  • Discount program for car rentals, travel, entertainment, etc.
  • Hotel Discounts Worldwide
  • Health Insurance 
  • Dental Insurance 
  • Vision Insurance
  • Basic Life/AD&D and Supplemental Life Insurance
  • Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal  
  • Employer Sponsored Long-Term Disability Coverage 
  • 401(k) with immediate match
  • Double Time for Holidays Worked
  • Health Savings Account 
  • Employee Assistance Program (EAP) 
  • Dependent Care FSA


  • Beaverton, Oregon, United States Element Portland Beaverton Full time

    Company Overview: Element Portland Beaverton is a hospitality company that values its guests and employees. We are committed to providing an exceptional experience for our guests and creating a positive work environment for our team members.Job Description: As a Front Desk Receptionist at Element Portland Beaverton, you will be the first point of contact for...


  • Beaverton, Oregon, United States The Springs Living Full time

    Description Company Description    Welcome to the next generation in senior living, The Springs Living.  Our purpose at The Springs is to change the way people think, feel and experience senior housing. We've taken the time and care, to create handcrafted communities for seniors and their families. All of our communities offer warm and inviting...


  • Beaverton, Oregon, United States Muv Fitness Full time

    We are looking for a positive Front Desk Associate to join our team At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and...


  • Beaverton, Oregon, United States Element Portland Beaverton Full time

    Job SummaryWe are seeking a highly skilled and friendly Front Desk Ambassador to join our team at Element Portland Beaverton. As the first point of contact for our guests, you will be responsible for delivering exceptional customer service, ensuring a smooth and enjoyable stay for all visitors.Main Responsibilities:Greet and welcome guests in a unique and...


  • Beaverton, Oregon, United States Crunch Full time

    Front Desk AssociateTHE CRUNCH PHILOSOPHY:There are no judgments here - No too much or not enough. No glares of disapproval. Here we keep open minds. We are nurturers. We seek only to encourage, empower and entertain. There is no one type. There is no one reason. There is no one way. What we are is a diverse community; what we have is a culture of fun; what...


  • Beaverton, Oregon, United States Muv Fitness Full time

    Welcome to Muv Fitness! We're excited to introduce the role of Administrative Receptionist, a key position that embodies the heart of our operations. If you're passionate about delivering exceptional customer service and have a knack for administrative tasks, we want to hear from you!About the JobThis role is ideal for individuals who thrive in fast-paced...

  • Front Desk Associate

    14 hours ago


    Beaverton, Oregon, United States Crunch Full time

    Our Company Philosophy:The Crunch philosophy is built on a simple yet powerful idea: no judgments. We're a community that welcomes all kinds of people with all kinds of goals. Our culture is one of fun, inclusivity, and support. Here's how we embody this philosophy in our daily operations:Job Responsibilities:As a Front Desk Associate at Crunch, you'll be...

  • Front Desk Ambassador

    11 hours ago


    Beaverton, Oregon, United States Orangetheory Full time

    OverviewAs a Sales Associate at Orangetheory, you'll be immersed in a fast-paced environment where no two days are the same. Our studio thrives on energy, motivation, and teamwork, making it an exciting place to work.Key ResponsibilitiesWelcome members and guests with a smile, sharing your knowledge and passion for fitness to create a positive...


  • Beaverton, Oregon, United States Crunch Full time

    Key Responsibilities:Greet all members and guests with a smile and wish them well as they exit the club.Check in all members and guests in accordance with company procedures.Answer phones in a courteous, helpful, and professional manner.Maintain an atmosphere that makes members feel welcome.Facilitate all member requests or forward to a manager.As a Front...


  • Beaverton, Oregon, United States Muv Fitness Full time

    Muv Fitness is seeking a positive Front Desk Associate to represent our brand and create exceptional experiences for all members. As the face of our business, you will set the tone for our guests and ensure a seamless experience from check-in to departure.About the RoleWe are looking for an enthusiastic individual with strong communication skills to provide...


  • Beaverton, Oregon, United States Element Portland Beaverton Full time

    Our Team: At Element Portland Beaverton, we value teamwork and collaboration. Our team members are passionate about delivering exceptional service to our guests and working together to achieve common goals. If you are a team player who is eager to learn and grow with our company, we encourage you to apply for this role.About the Role: As a Front Desk...

  • Fitness Receptionist

    10 hours ago


    Beaverton, Oregon, United States Crunch Full time

    About Us:At Crunch Fitness, we're dedicated to providing a supportive and inclusive environment for our members. Our goal is to make every individual feel welcome and valued. As a Front Desk Associate, you'll play a critical role in achieving this mission by providing exceptional customer service and creating a positive experience for our guests and...

  • Front Desk Agent

    3 days ago


    Beaverton, Oregon, United States Homewood Suites Hillsboro Beaverton Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...


  • Beaverton, Oregon, United States Element Portland Beaverton Full time

    Key Qualifications: To be successful as a Front Desk Receptionist, you must possess excellent communication skills, both verbal and written. You should be able to multitask and prioritize tasks effectively while maintaining a high level of professionalism. Additionally, you must have basic computer skills and be proficient in MS Office products.Benefits: We...


  • Beaverton, Oregon, United States Muv Fitness Full time

    The Facilities Guest Services Representative role is designed for individuals who excel in providing exceptional customer experiences. At Muv Fitness, we strive to create a welcoming atmosphere for our members, and this role plays a pivotal part in achieving that goal.About the PositionAs a Facilities Guest Services Representative, you will be responsible...


  • Beaverton, Oregon, United States Riser Fitness, LLC Part time

    Job Description Job Description Immediately Hiring: Sales/Front-Desk Associate, Hillsboro, OROur Sales Associates play a vital role in each studio as they build relationships with our members and assist them in furthering their Pilates journey. The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new...


  • Beaverton, Oregon, United States AC Portland Beaverton Full time

    About AC Portland BeavertonWe are a hospitality-driven hotel seeking a highly skilled Night Auditor to join our team. As the main point of contact for our guests during overnight hours, you will be responsible for maintaining overall hotel operations and ensuring seamless guest experiences.Key Responsibilities:Greeting Guests: Ensure every guest is welcomed...


  • Beaverton, Oregon, United States NEIGHBORHOOD HEALTH CENTER Part time

    About the RoleThe Medical Receptionist will provide exceptional and compassionate customer service to patients and visitors in a patient-centered medical home. This role is responsible for delivering quality patient care in a clinical setting, supporting patients in need of assistance with paperwork, and performing front office responsibilities.Key...


  • Beaverton, Oregon, United States NEIGHBORHOOD HEALTH CENTER Part time

    Job DetailsLevelEntryJob LocationMerlo Station - Beaverton, OREducation LevelHigh School Diploma or EquivalentSalary Range$19.94 - $25.94 HourlyJob ShiftDayJob CategoryCustomer ServiceDescriptionWho We Are:Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal...


  • Beaverton, Oregon, United States Crunch Full time

    Job Description:The Front Desk Associate is a key member of our team, providing exceptional customer service to our guests and members. This role requires a warm and welcoming demeanor, ensuring that every individual feels valued and respected upon entering our facility.We are seeking an enthusiastic and organized individual to join our front desk team. As a...