Front Desk Associate
4 weeks ago
We’re looking for a driven individual who is passionate about helping others to become our next Front Desk Associate
As a Front Desk Associate, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that Miracle-Ear is known for.
Responsibilities:
- Manage the customer journey as the first point of contact, by setting expectations for their experience and delivering a quality customer experience
- Scheduling, screening, and confirming new appointments through inbound and outbound calling
- Provide customer resolution to any concerns or questions
- Communicate all relevant customer information to the Hearing Care Professional
- Collect and record customer payments
- Maintain the customer database by updating office records
- Inform the customer about hearing care accessory options
- Handle walk-ins for existing customers
- Help run office promotions by participating in any marketing and social media initiatives
About Miracle-Ear:
For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. We operate over 1,500 franchised and corporately owned retail clinics across the United States and take pride in offering solutions that enhance our customer’s quality of life.
At Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. We're invested in the growth of our employees, offering continuous training and development opportunities to empower our employees to become leaders in the industry.
Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of the cost of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound. Our corporate team is headquartered in Minneapolis, Minnesota, and our parent company, Amplifon, is the global leader in the retail hearing aid industry, operating in 26 countries world-wide.
Requirements
Individuals with experience in customer service, office administration/management, clinic coordination or front desk/reception would be a good fit for this role. However, regardless of experience, we’re seeking individuals who would have a positive impact on our customers and possess the organizational/tech skills to complete administrative tasks.
- 2+ years administrative experience
- 1+ year appointment scheduling
Benefits
- $13-$15/hr + monthly bonus opportunity
- Work-life balance – hours are M-F, 8:20am-5:05pm
- Continuous training & support
- Brand recognition – we’re at the top of our industry
- Health Insurance (Medical, Dental, Vision)
- 401K (Employer Match)
- Paid Time Off, Paid Holidays
-
Front Desk Associate
4 weeks ago
Bossier City, United States Miracle-Ear Full timeJob DescriptionJob DescriptionWe’re looking for a driven individual who is passionate about helping others to become our next Front Desk AssociateAs a Front Desk Associate, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of...
-
Front Desk Associate
3 weeks ago
Bossier City, United States Miracle-Ear Full timeJob DescriptionJob DescriptionWe’re looking for a driven individual who is passionate about helping others to become our next Front Desk AssociateAs a Front Desk Associate, you are the customer’s first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of...
-
Front Desk Associate
7 days ago
Bossier City, United States Miracle-Ear Full timeWe're looking for a driven individual who is passionate about helping others to become our next Front Desk Associate As a Front Desk Associate, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high level of customer satisfaction that...
-
Front Desk Associate
5 days ago
Junction City, United States Atrium Hospitality Full timeHotel: Junction City Courtyard. Front Desk Associate. Part time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Do you have what it takes to be a #1 Front Desk Associate? Can you provide exceptional customer servic Associate, Front Desk, Front Desk Associate, Customer Service, Hospitality, Hotel
-
Front Desk Representative
2 weeks ago
Bossier City, United States Lotus Hospitality Management Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance The main duties of a Front Desk Agent or Hotel Front Desk Agent include:Checking guests in and out of their hotel roomsDistributing room keysVerifying customers hotel registration...
-
Front Desk Associate
6 days ago
Garden City, United States XSport Fitness Full timeThe front desk associate (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Xsport Fitness members, prospective members and guests.You will also be responsible for closing that day's shift for that business day. Essential Duties and Responsibilities* Greet...
-
Front Desk Associate
4 weeks ago
Park City, United States Hotel Park City Ruth's Chris Steak House Full timeAre you friendly, outgoing and like making a good first and last impression? Are you good at problem solving and "thinking on your feet?" If so, the Front Desk position at Hotel Park City, member of Autograph Collection Hotels by Marriott International, may be the perfect fit for you! Autograph Collection is a unique brand within Marriott's portfolio, where...
-
Front Desk Associate
1 month ago
Grove City, United States Atrium Hospitality Full timeHotel: Columbus Airport Marriott Front Desk Associate Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests. We...
-
Front Desk Associate
2 weeks ago
Grove City, United States Atrium Hospitality Full timeHotel: Columbus Airport Marriott Front Desk Associate Full time Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests. We...
-
Front Desk Associate
2 months ago
Park City, United States Hotel Park City Ruth's Chris Steak House Full timeJob DescriptionJob DescriptionAre you friendly, outgoing and like making a good first and last impression? Are you good at problem solving and "thinking on your feet?"If so, the Front Desk position at Hotel Park City, member of Autograph Collection Hotels by Marriott International, may be the perfect fit for you!Autograph Collection is a unique brand within...
-
Front Desk Associate
3 weeks ago
Park City, United States Hotel Park City Ruth's Chris Steak House Full timeJob DescriptionJob DescriptionAre you friendly, outgoing and like making a good first and last impression? Are you good at problem solving and "thinking on your feet?"If so, the Front Desk position at Hotel Park City, member of Autograph Collection Hotels by Marriott International, may be the perfect fit for you!Autograph Collection is a unique brand within...
-
Front Desk Associate
4 weeks ago
Kansas City, United States Onelife Fitness Full time** Front Desk Associate** **Job Category****:** Front Desk **Requisition Number****:** FRONT12001 Showing 1 location **Job Details** **Description** **Summary Objective:** Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates...
-
Front Desk Associate
3 weeks ago
Kansas City, United States Onelife Fitness Full time** Front Desk Associate** **Job Category****:** Front Desk **Requisition Number****:** FRONT12001 Showing 1 location **Job Details** **Description** **Summary Objective:** Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates...
-
Front Desk Associate
4 weeks ago
Kansas City, United States Genesis HealthCare Full timeThis position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities: Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and...
-
Front Desk Associate
3 weeks ago
Kansas City, United States Genesis HealthCare Full timeThis position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities: Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and...
-
Front Desk Agent
4 weeks ago
Bossier City, United States Wyndham Hotels & Resorts Full time** Front Desk Agent** Location: Bossier City, LA, US Property Name: La Quinta by Wyndham Bossier City Req Id: 13776 La Quinta by Wyndham is now seeking a Front Desk Agent to join our team at the La Quinta by Wyndham Bossier City location in Bossier City , Louisiana . **Job Summary** The Guest Service Agent is responsible for providing attentive, courteous...
-
Front Desk Agent
3 weeks ago
Bossier City, United States Wyndham Hotels & Resorts Full time** Front Desk Agent** Location: Bossier City, LA, US Property Name: La Quinta by Wyndham Bossier City Req Id: 13776 La Quinta by Wyndham is now seeking a Front Desk Agent to join our team at the La Quinta by Wyndham Bossier City location in Bossier City , Louisiana . **Job Summary** The Guest Service Agent is responsible for providing attentive, courteous...
-
Front Desk Associate
3 weeks ago
Kansas City, United States Genesis Health Clubs Full timeJob DescriptionJob DescriptionThis position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.Duties and Responsibilities:Executes procedures as outlined by front desk manualAnswer phones, take messages and transfer callsKnowledgeable of...
-
Front Desk Associate
1 month ago
Yuba City, United States NSFit, Inc. Full timeJob DescriptionJob DescriptionWe are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.You are a natural people person...
-
Front Desk Associate
1 month ago
Yuba City, United States NSFit, Inc. Full timeWe are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.You are a natural people person with a passion for health and...