Product Owner

3 weeks ago

Miramar, United States United Data Technologies Full time
Product Owner
Remote - Following states only: Florida, Georgia, North Carolina, South Carolina, Oklahoma, Texas, Tennessee, Virginia, Missouri, Maryland

Summary

The Product Owner is a key role within our agile development team, serving as the linchpin between market requirements, customer needs, and the technical capabilities of our development team. This individual takes ownership of the product backlog, rigorously refining, prioritizing, and validating the work that the development team undertakes to ensure each increment of work not only aligns with the overarching business strategy but also resonates with customer expectations and market demands.

Desired Outcomes
  • Deliver regular product increments that align with customer feedback and business priorities.
  • Achieve a predictable velocity in delivering these increments, ensuring a steady flow of value to customers.
Responsibilities
  • Ensure the development efforts align with the product vision and create maximum value based on business strategy.
  • Collaborate with stakeholders to define and communicate the timeline of product releases. Ensure clarity on when new features and enhancements will be delivered to customers.
  • Maintain a well-organized and prioritized backlog, ensuring the development team focuses on tasks that provide the most value to our customers and business.
  • Develop and refine comprehensive epic and user story requirements, including business requirements, process flows, and acceptance criteria to guide future development.
  • Define sprint goals and priorities, aligning the development team with specific objectives and focus on the most crucial features first.
  • Facilitate user story effort estimation to support predictable sprint planning and optimal resource allocation.
  • Validate that all complete features meet the predefined acceptance criteria and are ready for customer release.
  • Act as the main point of contact for product-related inquiries and represent the development team in stakeholder meetings.
  • Track and report on the progress, risks, and achievements of the development team.
  • Stay informed about market trends and user needs to propose features and improvements.
  • Oversee the creation and execution of test plans to ensure the product meets quality standards.
  • Contribute to the continuous development of the Solution Brief, the foundational document for the product, ensuring it encompasses the full scope and vision.
  • Collaborate with the Product Manager to ensure the Product Roadmap is in sync with customer feedback and market research insights.
  • Collaborate with UX/UI designers and developers in the creation the information architecture, serving as the logical flow and organization of information, which is critical to user satisfaction and engagement.
Ceremony Leadership:
  • Feature Demos & Sprint Reviews: Gather and address stakeholder feedback on new features to ensure alignment with user expectations.
  • Release Planning: Create detailed plans for upcoming releases, focusing on scope, timelines, and resource allocation to align with strategic business goals.
  • Sprint Planning: Ensure development team and stakeholders on the same page with the user stories to be completed, setting a clear direction for the upcoming sprint.
  • After receiving initial training/onboarding we expect you to have gained and maintain a deeper knowledge of UDT lifecycle management service products.
  • Perform other duties as needed.
Qualifications & Experience
  • Certified Advanced Agile Product Owner (CPO) Certification
  • 5+ years’ experience as an Agile or Scrum Product Owner of a market-facing solution.
  • Excellent communication and leadership skills
  • Ability to work closely with cross-functional teams to deliver hyper quality products.
  • Experience in backlog management tools like Jira
  • Strong analytical and problem-solving abilities
  • 3+ years’ experience in a production and warehouse environment preferred.
  • Lean Six Sigma green belt or black belt preferred.
Education

A bachelor’s degree in business, Engineering, Information Technology, Computer Science or alike required or five years of hands-on experience in an equivalent position in a fast paced and dynamic environment.

Requirements
  • Strong empathy for customers and a deep understanding of customer-centric design principles.
  • Ability to aggregate data from multiple sources to develop reports, recommendations, proposals, presentations, and other documents.
  • Excellent verbal, presentation, and written communications skills for internal and customer-facing audiences.
  • Strong emotional intelligence and interpersonal skills; ability to engage in active and reflective listening.
  • Strong analytical skills; must be detail oriented.
  • Knowledge and experience in cross-functional management methods and techniques.
  • Skill in leading people and getting results with a strong customer orientation.
  • Ability to develop new quality assurance capability within a dynamic environment and take a proactive approach to evolving processes.
  • Awareness of all organization’s key IT and production services for which support is being provided.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Proficiency in MS Office 365 Productivity Suite.
  • Knowledge of IT applications, processes, software, and equipment.
  • Skill in strategic planning with an ability to think ahead and plan over a 6-12-month time span.
  • Anticipates client dissatisfaction, proactively seek to solve, or avoid it, and when feedback is provided you confront it head on with the intent to address it.
  • Enjoys working closely with customers to ensure complete satisfaction.
  • Must have strong organizational and time management skills.
  • Ability to work in a fast-paced environment, managing multiple projects and tasks concurrently.
  • A self-starter who takes the initiative to get things done.
  • Travel is limited but possible.

What UDT offers you

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to the organization.

UDT’s Total Rewards package includes:

Medical, dental, vision, life and company paid disability coverage

Health savings accounts and flexible savings accounts

401(k) plan with company match

Paid holidays and unlimited paid time off options

Wellness programs, pet insurance, legal insurance and more

Join us and be part of an inclusive, energizing, and collaborative environment. UDT is an Equal Opportunity Employer who is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Employment is contingent upon successful completion of background and pre-employment drug screen. UDT is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status.

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