General Manager

3 weeks ago

Lima, United States Waterco of the Central States, Inc Full time

Requirements: Bachelor's Degree preferred, with a focus on technical fields or related disciplines Minimum 5 years of management experience, preferably in Sales/Marketing or Operations Management Minimum 2 years of experience in service center operations, with expertise in HVAC, Plumbing, or maintenance Proficiency in accounting, including P&L management and budgeting Strong interpersonal and communication skills Ability to work with all levels of management Self-motivated with excellent motivational skills Proficient in multitasking, time management, and analytical skills Computer proficiency, especially in Microsoft Office Location: Lima, OH Essential Duties and Responsibilities: Oversee production and operations with specific attention to service-related activities such as HVAC, Plumbing, and maintenance Drive business growth and profitability through efficient management of service operations Safeguard branch assets and manage profit and loss activities, with a focus on service-related revenue streams Monitor and control overtime and temporary labor usage, particularly in service departments Ensure staff delivers exceptional customer service in service-related interactions and evaluate staff performance in this area Motivate and recognize branch personnel contributions to foster a team culture, emphasizing the importance of service excellence Conduct financial analysis and implement corrective actions as needed, with particular attention to service-related revenue and expenses Manage delivery and service call routing efficiently, optimizing schedules to maximize productivity and customer satisfaction Achieve sales targets for service contracts and related offerings, and prepare forecasts and budgets accordingly Supervise branch payables, inventory, and receivables, with a focus on service-related materials and supplies Stay informed about local market competition, particularly in the service sector, and adjust strategies accordingly Recruit, select, and develop branch employees, with an emphasis on technical skills and service expertise Enforce company policies and safety guidelines, with particular attention to service-related safety protocols Provide training and coaching to employees, with a focus on technical skills and service excellence Support production supervisor and assist in administrative tasks, particularly those related to service operations Handle paperwork related to insurance reporting, with a focus on service-related incidents and claims Wear designated company uniform as required, particularly in service-related roles Optimize branch efficiency through automation and consolidation of duties, particularly in service-related processes Physical Requirements: Equal amounts of time spent walking, standing, and sitting, with occasional lifting of service-related equipment or materials Hand movements include typing, grasping, and holding, particularly in service-related tasks Ability to communicate effectively with customers and peers, particularly in service-related interactions Wear personal protective equipment, when necessary, particularly in service-related activities Total Compensation: $65k-$70k/ year + bonus potential + company car Benefits: Medical, Dental, Vision 401(K) match Product Discounts Paid Time Off Company car Annual Bonus Culligan has over 88 years of experience in water treatment systems design and distribution. We are an Equal Opportunity Employer committed to a diverse workforce. Equal Opportunity S

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