Racquets Sports Pro Shop Manager

16 hours ago


Immokalee, Florida, United States Troon Golf Full time

The National at Ave Maria is seeking a Full-Time Pro Shop Manager for our Racquet Sports Department. We are looking for a friendly, energetic, and highly motivated individual with customer service experience. Previous knowledge of tennis and/or pickleball is strongly preferred.

Responsibilities:

  • Greet and assist customers in a friendly and professional manner.
  • Handle inquiries via phone, email, and in-person regarding pro-shop services, memberships, and events.
  • Process transactions accurately using POS systems and maintain cash handling procedures.
  • Maintain cleanliness and organization of the front desk and retail area.
  • Assist with inventory management and restocking of merchandise.
  • Provide information on tennis and pickleball programs, lessons, and schedules.
  • Set up and instruct members on the use of the Ball Machine.
  • Receive new retail merchandise, price items, and set up displays.
  • Conduct monthly inventory counts.
  • Support pro-shop staff with administrative tasks as needed.
Qualifications:
  • Customer service experience preferred.
  • Knowledge of tennis and pickleball preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Reliable and punctual with a positive attitude.
  • Must be extremely comfortable with technology and the use of social media.
  • Graphic design skills are a plus.
Application Instructions:
Please submit your resume and a cover letter explaining your interest in the position and relevant experience.

Schedule:
This is a full-time position, requiring 35-40 hours per week, typically Monday to Friday, 7 AM - 3 PM. Evening, weekend, and holiday work may be required as needed.

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