Secretary II
1 week ago
Day Shift : 8A - 4P or 9:45A - 6P (Monday - Friday)
Job Description:
Provides administrative / secretarial support to attending physicians. Answers phones, takes messages, directs and responds to inquiries regarding departmental procedures, services and programs.
• Under the direction of the attending physician, performs personalized and confidential secretarial and administrative duties.
• Takes patient calls and fulfills requests for appointments, information, and contact with physicians / other staff within the department. Responds to messages.
• Schedules patients in MOSAIQ/ARIA (Dept electronic scheduling system) for services within the department - consultations, follow ups, simulations, and brachytherapy procedures; and outside the department - diagnostic radiology and other procedures. Initiates a pre-authorization process for procedures when necessary.
• Completes hospital registration of new patients in Eagle; transfers demographic information to MOSAIQ/ARIA and completes department registration in advance of consultation.
• Prepares new charts for patients to be seen in consultation, ensuring completeness of records required.
• Ensures that all pertinent records and procedure / study results are available when patients are seen in follow-up by the physician.
• Obtains demographic and financial information from patients and family in a professional and discreet manner.
• Establishes and maintains office records, documents and files.
• Photocopies materials as required; prepares correspondence
• Provides assistance in covering the responsibilities of other support staff in the department when they are out of the office.
• Maintains good attendance, arrives to work on time on a consistent basis.
• Displays a positive attitude. Represents the department in a professional manner.
• Has the ability to problem solve and to work independently.
• Demonstrates ability to handle multiple tasks at one time and to prioritize work
• May be required to perform other duties as assigned or perform other duties when necessary.
Skills:
Three to five years of secretarial experience.
Demonstrated ability to type 75 w.p.m.
Computer literacy in word-processing and presentation software required
Strong interpersonal and communications skills and ability to interact with all levels of personnel
Education
High School Diploma or equivalent
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