Data Integrity Specialist

2 weeks ago

Williamsburg, Virginia, United States Colonial Williamsburg Company Full time
Who We Are

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from the past" through preserving and restoring 18th-century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation.

Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 89 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, The Bob and Marion Wilson Teacher Institute, and a renowned research library, the John D Rockefeller Jr Library.

Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

About the Position

The Data Integrity Specialist role is a lead role within Development Services implementing continual process improvements to ensure the accuracy, consistency, and security of constituent and donor data. This role plays a key part in maintaining the integrity of data used in our fundraising efforts and ensures compliance with the best practices in data management, as well as those specific to development. The role will serve as the primary contact with internal and external partners (eg: CW IT) to identify non-standard data and will take the lead for remediation or the implementation of remedial processes for donor records.

Essential Functions:

  1. Develop and implement data entry standards, procedures, and guidelines to ensure clean and consistent data.
  2. Identify opportunities for process improvements related to data collection, validation, and reporting.
  3. Create technical processes and automated workflows to verify accuracy of constituent records.
  4. Perform routine audits to identify and correct inconsistencies, duplications, or errors in biographical and/or gift data.
  5. Manage and update the donor database to ensure the smooth and efficient storage and retrieval of data.
  6. Assist in planning, managing, and implementing specialized data hygiene projects.
  7. Collaborates with Development/CW partners to complete systematic data-related tasks, troubleshoots specific issues and identifies/implements remedies.
  8. Serve as subject matter expert on gift entry and donor record creation/maintenance.
  9. Ensure donor data is compliant with all relevant data protection regulations.
  10. Serve as backup for specialized gift entry functions which include matching gift program, wire/ACH gifts, check deposits, and restricted gifts.
Required and Preferred Education and Experience:

Required:

• High school diploma or equivalent.

• Experience (typically three to five years of experience) with records management or data/gift entry.

• Direct experience with creating and implementing data quality improvement processes.

Preferred:

• Associate or bachelor's degree in any discipline.

• Several years of experience (typically 4-6 years of experience) working in nonprofit services.

• Demonstrated ability to interact in an informative and engaging manner with donors and peers.

• Experience with donor databases.

Qualifications:

• A strong understanding of database systems, attention to detail, and a commitment to data quality.

• Proven experience with the ability to identify data inconsistencies and apply technical solutions to correct them.

• Advanced understanding of development services and the data behind fundraising.

• Proficiency with automated reporting and Microsoft Office Suite.

• Strong understanding of data privacy regulations and best practices for donor security.

• Ability to multitask, prioritize work, and meet firm deadlines.

• Incumbent must be able to work independently as well as collaboratively to ensure data record quality and accuracy.

• High proficiency working with technology and ability to create standardization and validation processes.

• Ability to manage confidential and sensitive information with discretion.

• Excellent organizational skills with meticulous attention to detail.

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