Facilities Maintenance Manager

4 weeks ago

Big Sky, Montana, United States Lone Mountain Ranch Full time

Lone Mountain Ranch (LMR), situated on 148 acres in beautiful Big Sky, Montana, was first homesteaded in 1915 and has long been recognized as one of the premier guest ranch resorts in the country. The property consists of 30 rooms located within 24 unique cabins as well as the Horn & Cantle Restaurant and Saloon, the Ranch Hall, the Outpost, equestrian facilities, event venues and meeting spaces. A National Geographic Unique Lodge of the World, LMR is listed on the National Registry of the Historic Places, a member of the Dude Rancher's Association, and once voted the #1 Nordic Ski Resort in North America by Cross Country Skier Magazine, LMR offers authentic luxury accommodations, genuine Montana cuisine, exceptional service, and a stunning array of outdoor recreational pursuits. Combine these attributes with proximity to Yellowstone National Park, Big Sky Resort, as well as Bozeman Airport, and we believe the LMR guest experience is unlike any other in the American West.

LMR VISION

Lone Mountain Ranch is a destination where guests disconnect from the world, while connecting with others through unforgettable adventures in a natural setting. Moments are crafted through discovery, exceptional people, fun activities, and a breathtaking environment.

SUMMARY

The Facilities Maintenance Manager is the backbone of ensuring the property's infrastructure remains in top condition for both guests and team members. They take charge of preventive maintenance, repairs, and continuous improvements, always keeping an eye on detail and safety. This manager works closely with various departments, handling daily requests while anticipating and addressing future needs to keep the property running smoothly.

The ideal candidate is someone who leads by example, treating each maintenance task with the same attention and care as they would provide to a guest. They know the importance of their team, and by mentoring and developing staff, they create a positive, supportive environment. This person isn't just focused on fixing things-they're passionate about helping others grow in their roles and succeed. A great communicator, they collaborate well across departments, always ready to lend a hand or offer insight.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Plan and oversee preventive maintenance schedules and repairs for the resort's buildings and facilities, prioritizing guest and team member comfort.
  • Work side by side with your team to ensure high standards are met, offering guidance and support throughout tasks.
  • Respond to urgent maintenance needs with a calm demeanor, ensuring solutions are efficient and safe for all involved.
  • Develop a team that can work independently and creatively while upholding the property's standards.
  • Help create a culture of continuous improvement, where feedback is welcomed and new ideas are explored.
  • Maintain accurate records of maintenance work and safety compliance, ensuring all work aligns with regulatory guidelines.
  • Collaborate with other departments to manage projects and special events, making sure the maintenance team's role supports all efforts.
  • Ensure strong vendor relationships, negotiating for the best services and products for the property.
  • Keep a proactive eye on the property, noticing areas of improvement, small details, or items that need attention before they become issues.
  • Be proactive in observing the overall cleanliness and upkeep of the Ranch by noticing and addressing small details, such as removing litter, tidying up outdoor furniture after guest use, or noticing when wildlife activity impacts the property.
QUALIFICATIONS
  • At least five years of experience in property maintenance or a related field.
  • Proven leadership experience in fostering a team-oriented, positive environment.
  • Strong hands-on technical skills in plumbing, electrical, and HVAC systems.
  • Demonstrated ability to manage schedules and priorities effectively.
  • Comfortable working with property management software and basic office programs.
  • Strong communication skills, both verbal and written.
WORK ENVIRONMENT
  • Must be able to lift up to 50 pounds frequently and up to 75 pounds occasionally.
  • Requires standing, walking, bending, and the ability to work in various weather conditions.
  • Ability to remain calm and positive during high-stress situations and emergencies.
  • Team-oriented approach where every role contributes to the bigger picture.
  • Flexibility for evening, weekend, and holiday shifts, based on operational needs
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.

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