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Sr. Desktop Technician

2 months ago

Palmdale, United States Aleron Full time


Description

Are you an IT Tech that is looking to join one of the top companies within the Aerospace and Defense Industry? Are you looking to further your career and grow? If you answered yes to those three questions, then apply today Acara Solutions is seeking highly qualified candidates to work on-site of our customers in an end user support capacity providing exceptional customer service. This role requires previous audio visual (AV) and desktop experience.
  • Our Desktop Support Technician will perform a variety of duties in support of end users for IT hardware and/or software.
  • Using knowledge in all aspects of computer design, functionality, system operation, and infrastructure.
  • Desktop Technicians will be handling moving equipment between sites, imaging, refreshes, data migrations, etc. Could include some break/fix work.
  • Uses software for functional area, to compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations.
  • Gathers, collects, records, tracks and verifies data and information from multiple sources
  • Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices.
  • Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location).
  • Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
  • Assist with imaging of laptops and PCs for deployment
Pay: 21/hr+ (Depending on experience) Hours: 9x80 work schedule (every other Friday off) Length: 12m+ long term contract opportunity

Job Requirements

Required Skills / Qualifications:
  • 2 years experience with computer support
  • High School Diploma/GED
Preferred Skills / Qualifications:
  • Possessed project management and strong communication skills
  • Ability to provide high-level end user technical support to internal leadership
  • Knowledge of Aero IT processes and organizations (or ability to learn quickly)
  • General Knowledge of IT including awareness of Hardware, Software, Networks
  • Uses software for functional area, to compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations.
  • Demonstrates excellent Customer Service and ability to communicate with high level leaders in a fast-paced work environment.
  • Secret Clearance and Sec+ (helpful but not required)

Acara offers a competitive benefits package that includes PTO, Holiday Pay, Direct Deposit, 401k and availability to enroll in ACA compliant health plans. Go Beyond. www.superiorjobs.com.
Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

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