Telecommunicator

Salary: See Position Description

Location : Alvin Community College - Main Campus

Job Type: Full-time (Staff)

Job Number: FY2425-112

Department: Office of Administrative Services

Division: Campus Police

Opening Date: 10/16/2024

Job Summary

Minimum salary $32,068.45
Salary offer commensurate with education and related experience
This is a Full-Time Telecommunicator position that supports the operations of Alvin Community College's Police Department and will be primarily assigned to an afternoon/evening shift.

APPLICATION STATUS

Your application status will be updated throughout the review process. If your application is still in progress, your application has not been reviewed by the hiring department. Should a review of your application result in the intent to pursue your candidacy, you will be contacted by phone or email for an interview.

TERMS OF EMPLOYMENT

Requires flexible work schedule to meet program needs, which may include working days, evenings and/or weekends.

Alvin Community College is an equal opportunity institution and does not discriminate against anyone on the basis of race, religion, color, sex, pregnancy, gender equity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service or veteran's status.

This is a security sensitive position and requires a criminal history and/or motor vehicle records check.

Essential Duties

The Telecommunicator position is responsible for the operation of the TLETS computer system which has world-wide capabilities. The position performs duties including: typing, filing, radio computer data entry, radio dispatch and other clerical duties. Other duties related to the safety of Officers, students and staff will be required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinates correspondence, memos, purchase order and travel requests.
• Answers telephone and provides administrative support for all supervisors and the Chief of Police.
• Coordinates radio and telephone communications for Police Officers and other personnel on campus.
• Responsible for maintaining vehicle parking permit files.
• Responsible for maintaining files of traffic citations, both College and JP 3.
• Responsible for reviewing, approving or denying vehicle usage requests.
• Maintains a log of lost and found items and logs claimed items.
• Responsible for maintaining files on key distribution.
• Responsible for a monthly report of travel mileage of the College fleet vehicles distributed to proper personnel including Chief of Police, Vice President(s) and College President.
• Assists campus receptionist with work overloads as needed.
• Responsible for maintaining a daily radio log of all assignments to Police Officers which are entered into the Police reporting systems.
• Responsible for inventory of office supplies and printed forms used in office.
• Responsible for dispatching Officers to calls for service.
• Responsible for maintaining records of students with disabilities.
• Responsible for dispatch coverage during emergency situations.
• Responsible for state report preparation and submission.
• Telecommunication Operator (TCO) serves as Terminal Agency Contact (TAC) for the TLETS computer in conjunction with Austin, Texas.
• Responsible for maintaining required information on drivers of college vehicles (i.e. driving record, and liability insurance).
• Assists callers, on-site visitors, students and employees as needed.
• Coordinates the message on the alert system in the event of a campus emergency.
• Must be willing to work all shifts, special events and overtime.
• Other related duties as assigned.

WORK ENVIRONMENT
The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the work day.

PHYSICAL DEMANDS
The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to twenty (20) pounds.
Minimum Qualifications

REQUIRED QUALIFICATIONS

• High school diploma or equivalent

• At least one (1) year of clerical experience
• Must have a valid Texas driver's license
• Must be able to obtain a Basic Telecommunicator Certification through TCOLE within a year from hire date

KNOWLEDGE, SKILLS, AND ABILITIES

• Must be willing to work all shifts, special events and overtime

Preferences

• Telecommunicator/Dispatch experience with a law enforcement agency
• Licensed TCOLE Telecommunicator
• Knowledge of police and radio procedures, and working knowledge of office equipment

Welcome to Alvin, Texas Located twenty five miles southeast of Houston in northeast Brazoria County, on land originally granted to the Houston Tap and Brazoria Railroad, Alvin is home to 28,377 residents and has much to offer our citizens and visitors alike.
The College
Alvin Community College is a public community college in Brazoria County, Texas. We provide educational opportunities in workforce training, academics, technical fields, adult basic education, and personal development.

Alvin Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees and certificates.

Vision Statement

"Alvin Community College will provide high-quality academic, technical and cultural educational opportunities that promote student success, enhance quality of life and support economic development."

Mission Statement

"Alvin Community College exists to improve the lives of its students and community by providing affordable, accessible, inclusive, high quality and innovative academic, technical and cultural educational opportunities for the diverse communities it serves."

Benefits
Alvin Community College provides comprehensive, competitive, and affordable benefit programs to meet the needs of our employees. The College offers a variety of health insurances, retirement, optional retirement plans, generous paid leave and holidays, wellness leave, an employee assistance program, and more.

Please view our for more information and eligibility requirements.

01

Do you have a high school diploma or equivalent?

• Yes
• No

02

Do you have a current valid driver's license?

• Yes
• No

03

I acknowledge my Driver's license and vehicle insurance must be current at all times.

• Yes
• No

04

Do you have at least one (1) year clerical experience?

• Yes
• No

05

Do you have previous Telecommunicator/Dispatch experience with a law enforcement agency?

• Yes
• No

06

Do you currently hold a valid TCOL Telecommunicator license?

• Yes
• No

07

If you answered NO to the above question, do you acknowledge, as a condition of employment, you must obtain a Basic Telecommunicator Certification through TCOLE within a year from hire date?

• Yes
• No

08

Do you have knowledge of police and radio procedures, and a working knowledge of office equipment?

• Yes
• No

09

Do you acknowledge this position will be primarily assigned an afternoon/event shift?

• Yes
• No

10

Do you acknowledge this position must be willing to work all shifts, special events, and overtime?

• Yes
• No

11

I acknowledge my application, resume and/or supplemental documents all match and provide the same and consistent information; ensuring that beginning and end dates are in the MM/YYYY format.

• Yes
• No

Required Question

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