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Network Technician

1 month ago

Pittsburgh, United States ConsultUSA Full time

Description:

Our client has an immediate need for a Network Technician. Serving in a network support and project delivery role as part of the Data Networking team in support of all technical, business, and related requirements to maintain the data network.

Requirements:

  • Demonstrated expertise, either through training, certification, or work experience, in managing Wired and Wireless networks, preferably in a Cisco environment.
  • Cisco CCNA certification, or greater
  • Server hardware repair expertise
  • Project Management experience/certification LAN switching and routing in a Cisco enterprise network environment
  • WLAN fundamentals and support of Cisco solutions
  • Server fundamentals
  • Results-oriented member of technical support teams; the successful candidate is a self-starter, able to manage complex incidents, proactively identify opportunities for improvement, and develop innovative solutions
  • Excellent time management skills including the ability to multi-task and effectively prioritize work
  • Excellent work ethic; willing to extend the extra effort and time required to meet critical deadlines
  • Strong oral and written communication skills; able to articulate ideas and listen effectively; professionally communicates with all customers, vendors, and technical support staff, including remote customers and team members in foreign countries
  • Strong analytical, and problem-solving skills
  • Accomplished analyst able to manage complex technical problems through identification, design, solution definition, and implementation
  • Demonstrated experience managing vendor relationships related to incident management, project coordination, relationship development, and SLA maintenance
  • On-call support is required, including participation in the team on-call (24/7) rotation; the candidate must be willing to work flexible hours as demanded by outage, migration & on-call activities
  • Hands-on team member willing to work in heavy industry/plant environments

Responsibilities:

  • Contributes to the team support for data network and server incident and event management including investigation, troubleshooting, reporting, resolution, root cause analysis, and corrective action management - this includes on-call, off-hours support for on-site work
  • Coordinates with teams in the delivery of services to HDQ customers
  • Participates as a fully integrated member of the Data Networking team, responsible for the delivery of successful solutions and trouble-resolution
  • Monitors data networks for performance, security, and stability - take action to identify trends and proactively address issues
  • Candidate is willing to work in a hands-on role deploying equipment in office and heavy-industry environments including Data Center areas, as required

Why Work for ConsultUSA:

  • ConsultUSA offers competitive salaries, major medical (PPO or HDHP w/ HSA), dental, and vision insurance plans, and 401k plan with immediate eligibility for both salary and hourly employees
  • ConsultUSA hosts several outings and events, holiday and summer parties, and volunteer opportunities throughout the year for employees
  • We will work with you to obtain training for in-demand technologies and prepare you for industry-recognized certification exams
  • ConsultUSA offers Business Analysis and Project Management training through our Project Management Institute (PMI)® award-winning sister company, PMCentersUSA

How to Apply:

To submit your application, please click the Apply Now button located at the top and bottom of the page.

ConsultUSA is committed to providing equal employment opportunities (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, pregnancy, ancestry, or status as a covered veteran as well as any other prohibited criteria under any applicable federal, state, and local laws applicable to ConsultUSA.

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