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SOC Senior Analyst

1 week ago


Wilmington, United States State of North Carolina Full time
Salary: $83,504.00 - $141,446.00 Annually

Location : Wake County, NC

Job Type: Permanent Full-Time

Remote Employment: Flexible/Hybrid

Job Number: 2024-08522

Department: Administrative Office of the Courts

Division: Technology Services Division

Opening Date: 12/23/2024

Closing Date: 1/13/2025 5:00 PM Eastern

Job Class Title: Network Security Specialist II

Position Number: 60005192

Section: Technology Services Division

Salary Grade: 26

Description of Work

***This position is being reposted. Previous applicants do not need to re-apply.***

SALARY GRADE: 26

The North Carolina Administrative Office of the Courts (NCAOC) seeks a highly qualified SOC Senior Analyst to support all NCAOC technology initiatives related to the Security Operations Center (SOC) monitoring and response capabilities. In this position, you will monitor and respond to security events using telemetry data from various tools to include Microsoft Entra ID/Azure, M365, AWS, Microsoft Defender, Microsoft Defender for Endpoints, Absolute Manage, SecureWorks, and other related security infrastructure.

The role of the Security Operations Center is to improve North Carolina Administrative Office of the Courts (NCAOC) security posture while detecting, analyzing, preventing, and responding to cyber security incidents through threat detection, response, and prevention capabilities by continuously monitoring, unifying, and coordinating all cybersecurity technologies and operations

Your primary duties include, but are not limited to the following:
  • Respond to security-related events and addresses user incidents and requests.
  • Schedule and execute after-hours changes to optimize network and security environments in conjunction with Enterprise Change Management policies to augment and improve network configuration and security posture.
  • Responsible for providing technical support in the creation and delivery of security solutions designed to meet customer business needs while protecting valuable information for all NCAOC users and the public that they service.
  • Provide data for metrics and reports to all levels of TSD management.
  • Monitor systems and networks for intrusions.
  • Monitor/Respond to Help Desk (HD) incident ticket queue and request ticket queue.
  • Provide insight into cyber attack vectors.
  • Perform malware analysis.
  • Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.
  • Work directly with external vendors to resolve service issues and incidents.
  • Evaluate, plan, and implement required upgrades for hardware and software to remediate vulnerabilities.
  • Use a broad base of research methodologies to collect sufficient information to make qualitative recommendations on technology and technical architecture. These may include technology pilots, surveys, user interviews, Internet resources, vendor documents, trade magazines, books, and/or other resources.
The successful candidate should have strong analytical problem solving and decision-making skills, including experience in reducing operational overhead by leveraging and developing standard processes and procedures.

This position reports to the Security Operations Center Supervisor. Work hours are generally 8:00 AM - 5:00 PM, Monday - Friday with some nights and weekends based on projects and workload. Being part of the SOC on-call rotation is required. This is a hybrid remote position, you will have an opportunity to work remotely (approximately 75%).

Judicial Branch employees are eligible for the North Carolina State Government benefits package. The comprehensive collection of options including employer paid health insurance, low-cost insurance for dental, vision, and other insurance options, 12 paid holidays, generous vacation and sick leave, and retirement benefits. Benefit offerings depend on employment status. See the Benefits Eligibility Chart for more information.

Knowledge, Skills and Abilities / Competencies

Knowledge of: monitoring and responding to security events using telemetry data from various tools to include Microsoft Entra ID/Azure, M365, AWS, Microsoft Defender, Microsoft Defender for Endpoints, Absolute Manage, SecureWorks and other related security infrastructure; Microsoft 365, Azure and AWS cloud services, and Windows and Linux operating systems; and cloud-based application deployment architectures.

Skills in: providing operational, and customer support across large enterprise in accordance with Service Level Agreements; monitoring systems and networks for intrusions; identifying security flaws and vulnerabilities; producing detailed incident reports; performing proactive security assessments; performing malware analysis; conducting regular risk assessments; providing detailed reports for leaders within the organization; conducting threat analysis and penetration testing; and good written and verbal communication skills.

Ability to: work efficiently and effectively with little oversight; manage a mature operation based on repeatable processes and appropriate metrics; communicate effectively with both technical and non-technical stakeholders at all levels; diagnose issues and apply appropriate troubleshooting analysis; prepare and present facts clearly and concisely in both written and oral form; evaluate and document processes and record keeping methods; and contribute to process improvements.

Minimum Education and Experience Requirements

Bachelor's degree in network security or another related information technology field and four (4) years of related work experience in network security design, implementation, and/or with a Security Operations Center (SOC); or an Associate's degree and six (6) years of related work experience in network security design, implementation, and/or with a Security Operations Center (SOC); or an equivalent combination of education and experience.

Management prefers candidates with:
  • Certified SOC Analyst (C/SA)
  • CompTIA Cybersecurity Analyst (CySA+)
  • Microsoft Certified: Security Operations Analyst Associate
  • Cisco Certified Network Associate (CCNA)

Attach résumé.

Out of state applicants are encouraged to apply; however, NCAOC does not reimburse travel or relocation expenses.

Supplemental and Contact Information

The Technology Services Division of the NC Administrative Office of the Courts is an award winning team Check out our recent accolades:

2012 State Level - Government to Government
2008 State Level - Government to Citizen
2003 State Level - Best of the Web (BOW)

2014 IT Excellence - Public Sector Projects

2012 State Level - Government to Business
2007 State Level - Government to Government

of the NC Administrative Office of the Courts.

Employment Benefits
Generous Insurance Options
Retirement Package (purchase option for other government plans)
Flexible Benefits Package
401(k)
Vacation & Sick Leave
Longevity Program
Service Awards

Come join a great team Learn more about the NC Administrative Office of the Courts here:

INSTRUCTIONS:

Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.

Before applying, please read the for instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

*NOTE* Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.

Carefully review the if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 855-524-5627.

All NC Judicial Branch agencies are Equal Opportunity Employers.

The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more, click on these links:

Travis Davis
NC Administrative Office of the Courts
Human Resources Division

Judicial Branch employees are eligible for the North Carolina State Government benefits package. The package consists of a comprehensive collection of benefit options including medical coverage, defined benefit retirement, supplemental retirement, flexible benefits, supplemental insurance, and other miscellaneous benefits.

Employees of the North Carolina Judicial Department have the opportunity to participate in an array of benefit offerings depending on employment status. The describes benefit eligibility by employment status.

01

The North Carolina Judicial Branch requires applications to include all relevant education and work experience and for applicants to follow instructions associated with any requested attachments. Applications with "see attached" or "see résumé" in lieu of complete applications will NOT be considered. If you have not completed the application requirements, return to your application and verify it is complete before submitting it.Additionally, new employees must declare and receive approval for secondary employment prior to the time of hire. This practice helps to ensure that any supplemental employment outside the Judicial Branch does not have an adverse effect on an employee's Judicial Branch employment and it does not create a conflict of interest or an appearance of a conflict of interest.
  • I understand my application will not be considered for employment if it is incomplete or if I have not included all requested attachments. I acknowledge it is my responsibility to disclose any supplemental employment to my supervisor and that if I am selected for this position, I will submit the required documentation.


02

If you are presently a North Carolina state government employee, select the agency in which you are employed.
  • I am not a NC state government employee.
  • NC Administrative Office of the Courts
  • NC Judicial Branch
  • Other NC state government agency


03

Select the highest level of education you completed.
  • High School or GED
  • Associate Degree
  • BA or BS Degree
  • Juris Doctor Degree
  • MA or MS Degree
  • Ph.D. Degree
  • None of the above


04

How many years of experience do you possess in network security design, implementation, and/or with a Security Operations Center (SOC)?
  • None
  • Less than 4 years
  • At least 4 years but less than 6 years
  • 6 or more years


05

Select the certifications you presently possess.
  • None
  • Certified SOC Analyst (C|SA)
  • CompTIA Cybersecurity Analyst (CySA+)
  • Microsoft Certified: Security Operations Analyst Associate
  • Cisco Certified Network Associate (CCNA)
  • Other


06

Where did you originally learn about this position/posting?
  • North Carolina state government careers website
  • Nccourts.gov
  • Indeed
  • LinkedIn
  • Monster
  • Zip Recruiter
  • NCSC (National Center for State Courts)
  • NASCIO (National Association of State Chief Information Officers)
  • Other job board/website
  • Employment Security Commission
  • Friend/Colleague
  • Professional Association
  • Social Media
  • Other


Required Question