Library Assistant

Posting Date

07/02/24

Application Deadline

07/05/24

Pay Range

$17.50 hourly

This position is part-time at 19.50 hours per week and is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Library District

About the Position

If you enjoy sharing knowledge and providing excellent customer service, consider joining us to become a member of our dynamic team dedicated to serving a growing community

As a part-time Library Assistant for our Perry Library, you will provide routine customer service, service routing, and clerical work for our library. Your role will be essential in guiding our customers to explore and use library services.

About Us

Do you want to champion the freedom to read and access information?

At the Maricopa County Library District, we are continuously working to support the changing needs of our diverse and connected community for all of Maricopa County. Our mission is to provide access to technology, digital services, and information to improve our residents' quality of life.

Choose a job with a purpose. Choose the Maricopa County Library District.

Proud to Offer

• Work with a greater purpose

• Opportunities for growth and development within Maricopa County

• Exceptional work-life balance

• Low-cost, high-value healthcare for you and your qualifying dependents

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Employee discounts for goods and services

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires 12.27% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us | Maricopa County, AZ

We Require

• Two years of customer service experience

• High School diploma or GED

• Post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

We Also Value

• Bilingual skills in Spanish and English

• Experience with library-related automation systems, such as Polaris ILS

• Experience with information retrieval from library-related databases

• Experience working or volunteering in a public library

• Experience assisting customers with online account payments and account management

Job Contributions

• Issue, verify, and renew library cards

• Inform customers of their account status, answer questions, and resolve customer concerns by phone, in person, or by e-mail

• Refer escalated customer concerns to appropriate staff members

• Assist customers with the use of our self-service payment kiosk and initiate search for materials claimed "returned"

• Process library materials for shelving and routing

• Perform light cleaning duties, such as dusting, straightening, and bathroom tidying

• Assist with the maintenance and display of the collection

Working Conditions

• Library environment requiring evening and weekend availability

• Ability to cover shifts at nearby library branches

• Work may be located on a K-12 campus and involve considerable interaction with student customers

• Must complete a background check and fingerprint identification upon hire to secure and maintain an Identity Verified Print (IVP) Fingerprint Clearance Card

• Ability to push, stoop, kneel, and lift up to 20 pounds floor-to-waist; lift up to 5 pounds waist-to-shoulder, lift 1 pound shoulder-to-overhead, carry up to 10 pounds a distance of up to 50 feet, and push/pull up to 50 pounds a distance of 100 feet

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now

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