Patient Registration Specialist

3 weeks ago


Oakland, United States Roots Community Health Center Full time

Position Summary:

Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be.

Duties and Responsibilities:

  • Utilize de-escalation techniques with clients and guests when necessary.
  • Ensures that the reception area stays clean and orderly.
  • Ensures that the reception area is free of safety hazards.
  • Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions.
  • Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed.
  • Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources.
  • Identify ways to improve the delivery and experience of care for Roots patients.
  • Train others on the referral workflow.
  • Complete projects, as needed.
  • Maintain strict confidentiality and follow all HIPAA regulations.
  • Attend organizational and other training and meetings related to job roles.
Competencies:
  • Bachelor’s degree with 3 years’ experience in program and /or project management.
  • OR Associate degree in related fields with 4 years’ experience working in program and /or project management.
  • Experience working in a non-profit organization, or a community clinic preferred.
  • Cultural competency and the ability to work effectively across diverse populations.
  • Solid organizational skills including attention to detail and multi-tasking.
  • Strong working knowledge of Microsoft Office and G-Suite.
  • Ability to work with people from diverse backgrounds.
  • Strong communication skills, both written and oral with excellent interpersonal and customer service skills.
  • Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases.
  • Ability to work on-site full-time.


Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.

  • Oakland, United States Roots Community Health Center Full time

    Position Summary: Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after...


  • Oakland, United States GRMC Garrett Regional Medical Center Full time

    Performs a variety of administrative and clerical duties to manage patient registration and patient financial obligation. **MINIMUM QUALIFICATIONS**: **EDUCATION, CERTIFICATION, AND/OR LICENSURE**: 1. High school graduate or equivalent. 2. State criminal background check, and federal, if applicable, as required for state department of health (e.g. PA DOH,...


  • Oakland, United States SPGC Specialty Physicians of Garrett County, LLC Full time

    Performs a variety of administrative and clerical duties to manage patient registration and patient financial obligation. **MINIMUM QUALIFICATIONS**: **EDUCATION, CERTIFICATION, AND/OR LICENSURE**: 1. High school graduate or equivalent. 2. State criminal background check, and federal, if applicable, as required for state department of health (e.g. PA DOH,...


  • Oakland, United States Children's Hospital & Research Center Oakland Full time

    Position Summary: This position is responsible for workflow of timely patient registration for inpatient admissions, surgery, outpatient services and emergency visits. Position Requirements: Education: High School, GED or equivalent. Some college preferred. Experience: At least two year experience in healthcare environment, or equivalent. At least one year...


  • Oakland, United States Children's Hospital & Research Center Oakland Full time

    **Position Summary:** This position is responsible for workflow of timely patient registration for inpatient admissions, surgery, outpatient services and emergency visits. **Position Requirements:** **Education:** High School, GED or equivalent. Some college preferred. **Experience:** At least two year experience in healthcare environment, or equivalent. At...


  • Oakland, United States UCSF Benioff Children's Hospital Oakland Full time

    Position Summary: This position is responsible for workflow of timely patient registration for inpatient admissions, surgery, outpatient services and emergency visits. Position Requirements: Education: High School, GED or equivalent. Some college preferred. Experience: At least two year experience in healthcare environment, or equivalent. At least one year...


  • Oakland, United States UCSF Benioff Children's Hospital Oakland Full time

    **Position Summary**: This position is responsible for workflow of timely patient registration for inpatient admissions, surgery, outpatient services and emergency visits. **Position Requirements**: **Education**: High School, GED or equivalent. Some college preferred. **Experience**: At least two year experience in healthcare environment, or equivalent. At...


  • Oakland, United States Sutter Health Full time

    **Organization**: ABSMC-Alta Bates Summit Med Center **Position Overview**: Performs general registration duties by interviewing patients or their representatives. Enters accurate information onto appropriate forms and computer system. Collects appropriate co-payments, and obtains signatures. May escort patients to destination if required. Maintains...


  • Oakland, United States Sutter Health Full time

    Organization: ABSMC-Ashby Campus Position Overview: Performs general registration duties by interviewing patients or their representatives. Enters accurate information onto appropriate forms and computer system. Collects appropriate co-payments, and obtains signatures. May escort patients to destination if required. Maintains scheduling for department...


  • Oakland, United States Sutter Health Full time

    Organization: ABSMC-Ashby Campus Position Overview: Performs general registration duties by interviewing patients or their representatives. Enters accurate information onto appropriate forms and computer system. Collects appropriate co-payments, and obtains signatures. May escort patients to destination if required. Maintains scheduling for department...


  • Oakland, United States UCSF Benioff Children's Hospital Oakland Full time

    **Job Description/Summary**: Under the direction of the Patient Safety Manager, the Patient Safety Specialist will participate in the promotion of a culture of quality and safety throughout the organization. The Patient Safety Specialist is committed to continuously improving patient safety and reducing healthcare errors. The position supports ongoing...


  • Oakland, United States WVU Medicine Full time

    Performs a variety of administrative and clerical duties to manage patient registration and scheduling. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school graduate or equivalent.  2. State criminal background check, and federal, if applicable, as required for state department of health (e.g. PA DOH, OH DOH, MD DOH, WV...


  • Oakland, United States WVU Medicine Full time

    Performs a variety of administrative and clerical duties to manage patient registration and scheduling. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school graduate or equivalent.  2. State criminal background check, and federal, if applicable, as required for state department of health (e.g. PA DOH, OH DOH, MD DOH, WV...


  • Oakland, United States Roots Community Health Full time

    Position Summary: The Patient Services Specialist represents Roots Community Health Center, working as part of a team in a highly visible setting. This position provides superior client/patient service, and interacts with team members/clinic personnel, employees of other departments, physicians' offices and hospitals, as well as the public. This position...


  • Oakland, United States Sutter Health Full time

    **Organization**: ABSMC-Alta Bates Summit Med Center **Position Overview**: Performs general registration duties by interviewing patients or their representatives. Enters accurate information onto appropriate forms and computer system. Collects appropriate co-payments, and obtains signatures. May escort patients to destination if required. Maintains...


  • Oakland, United States Roots Community Health Center Full time

    Job DescriptionJob DescriptionPosition Summary: The Patient Services Specialist represents Roots Community Health Center, working as part of a team in a highly visible setting. This position provides superior client/patient service, and interacts with team members/clinic personnel, employees of other departments, physicians’ offices and hospitals, as well...


  • Oakland, United States UCSF Benioff Children's Hospital Oakland Full time

    **Position Summary**: The Preauthorization Specialist is responsible for the insurance verification process of verifying patient eligibility and benefits, obtaining prior authorizations, approval for planned inpatient and outpatient surgeries. This position is responsible for providing financial clearance and determining patient coverage responsibility. In...

  • Child Life Specialist

    1 month ago


    Oakland, United States Kaiser Permanente Full time

    Job Summary: Meets the psychosocial needs of hospitalized children through a play activity program. Provides play opportunities and other experiences in order to minimized the negative emotional and developmental impact of hospitalization, within the CSA. Essential Responsibilities: Provides appropriate play activities for the ambulatory and bedridden...

  • Child Life Specialist

    1 month ago


    Oakland, United States Kaiser Permanente Full time

    Job Summary: Meets the psychosocial needs of hospitalized children through a play activity program. Provides play opportunities and other experiences in order to minimized the negative emotional and developmental impact of hospitalization, within the CSA. Essential Responsibilities: + Provides appropriate play activities for the ambulatory and bedridden...

  • Child Life Specialist

    4 weeks ago


    Oakland, United States Kaiser Permanente Full time

    Job Summary: Meets the psychosocial needs of hospitalized children through a play activity program. Provides play opportunities and other experiences in order to minimized the negative emotional and developmental impact of hospitalization, within the CSA. Essential Responsibilities: + Provides appropriate play activities for the ambulatory and bedridden...