Courtesy Clerk/Grocery Bagger

4 weeks ago

Lancaster, United States Kroger Full time

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Minimum Position Qualifications:

  • Customer Service skills
  • Effective communication skills
  • Ability to handle stressful situations
Desired Previous Job Experience
  • Retail Experience is preferred but not necessary
  • Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
  • Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
  • Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
  • Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
  • Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
  • Perform basic shelf conditioning.
  • Inform customers of grocery specials.
  • Return merchandise to store shelves.
  • Gather bascarts and return them to designated areas.
  • Clean spills, collect and pick up trash inside store and parking lot.
  • Clean all areas inside and outside of store.
  • Handle and assemble seasonal merchandise.
  • Understand the store's layout, locate products, and conduct price checks for cashiers.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
  • Adhere to all food safety regulations and guidelines.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
  • Adhere to all local, state and federal laws, and company guidelines.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

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