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Product Returns Tester
4 months ago
1st shift Product Returns Tester (Monday - Friday 8:00am - 4:30pm)
Join our family
We’re looking for friendly, hardworking folks to join the awesome, high-energy team to help test and evaluate the functionality of returned home and car electronics at our Charlottesville Returns Processing center. This facility serves as the focal point for sending out various large consumer electronics, such as large screen TVs and floor-standing speakers, to customers across the country, in addition this location processes all customer returns. If you haven’t heard of us, we’re a unique blend of things: an acclaimed, national online retailer, a family-owned business that’s Virginia-based, and a community-oriented group of consumer electronics enthusiasts. We’ve also been recently named as one of the 2024 Best Places to Work by Virginia Business Magazine and Best Companies Group.
Great pay for great work
The base pay rate for 1st shift is $16.88/hour.
Full-time positions comes with a comprehensive benefits package including health insurance, our wellness program, tuition reimbursement, and discounts on the fun stuff we sell.
About the role
Our Product Returns testers process items that are returned and make the decision as to whether a product can be returned to stock under one of our inventory conditions to then be resold to our customers. There are several criteria that must be evaluated when making the decision regarding a returned product and this process is critical in making sure that items being returned to stock are in the best possible condition. Our Product Return Testers have extensive knowledge of products and their functionality and are able to interpret the customers return reason, and then test the gear accordingly.
Job duties include, but are not limited to the following:
Checking in customer returns
Listening for mechanical defects or distortion
Replacing missing or used accessories
Ordering and organizing accessory inventory
Cleaning and repacking the products for shipping
Using a foam machine to repack products
The ability to use a variety of testing tools
Operating automated equipment such as stock pickers and forklifts
Loading or unloading trucks
Standing, sitting, walking, and bending
Overhead reaching/lifting
Ability to navigate a step ladder/regular ladder
Lifting up to 75 pounds
Willingness to become forklift certified
Previous forklift experience is a plus
Crutchfield is an equal opportunity employer, and we welcome applications from all suitably qualified persons regardless of their race, color, sex, sexual orientation, gender identity, national origin, ethnic origin, religion/belief, disability, veteran status or age.
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