Case Manager

12 hours ago

Pittsfield, United States RFK Community Alliance Full time


Position:
Case Manager

Location:

Pittsfield, MA

Job Id:
691

# of Openings:
1

RFK Community Alliance has an exciting opportunity for a Case Manager working collaboratively with the Legacy Mentoring program in Pittsfield, MA.
$2,500 Sign-On Incentive
Who We Are

RFK Community Alliance (RFKCA) promotes well-being by providing high-quality care to individuals and families facing complex challenges. As a multi-service agency, RFKCA offers programs for all ages, addressing educational, developmental, and mental health needs. Working with families, schools, and community partners, RFKCA builds a support network that fosters skill-building and resilience.
Our Legacy Mentoring program in Berkshire County supports youth ages 11-24 who have experienced commercial sexual exploitation or trafficking. It offers individualized mentoring, case management, legal advocacy, and pro-social activities to help participants develop life skills and independence.

Who We Seek

You are a dedicated Case Manager passionate about making a difference in the lives of youth (ages 11-24) who have experienced commercial sexual exploitation or trafficking. You will work alongside a Survivor Mentor, providing individualized mentoring, case management, and legal advocacy to support participants in developing life skills, independence, and safety. With a caseload of 15-20, you'll connect participants to stable housing, pro-social activities, and community resources. You respect and support LGBTQI+ and bicultural youth, offering trauma-informed care. Reporting to the Program Coordinator, you'll be part of a multidisciplinary team working to reduce exploitation and increase safety.

Key Areas of role:
  • Provide one-on-one support and case management to participants who have been commercially sexually exploited. This support will include weekly, biweekly, or monthly meetings (depending on where a participant is in recovery) with each meeting lasting 1-2 hours. Contacts may occur wherever the participant lives (including in group care, a juvenile justice facility, foster home, family setting, and/or in the community).
  • Provide effective advocacy, case management, and refer participant for additional services in the community as necessary
  • Ensure program participants have identified medical providers as well as access to community services.
  • Assist participant in identifying and assessing immediate and long-term needs, including safety, well-being, and self-sufficiency.
  • Develop and facilitate treatment plans and diverse psycho-educational groups.
  • Provide written documentation of each contact with your assigned participant using designated reporting forms and data collection forms.
  • Work collaboratively with other team members in developing an appropriate support service, education, and treatment plan for each assigned Mentees.
  • Work collaboratively with multi-disciplinary teams, including law enforcement, to enhance each youth's safety and ability to aid in a prosecution, when appropriate.
  • Attend supervision meetings with Legacy Program Coordinator as well as weekly staff meetings.
  • Attend mandatory training as required for position and/or to promote professional development. Track hours to provide to supervisor as requested.
  • Serve as a positive role model consistent with agency guidelines regarding professionalism, boundaries, and ethical standards
  • Additional assigned duties as needed or requested by supervisor that fall within the scope of the position.


Who You Are

You have 1-2 years of experience working with at-risk youth, particularly in out-of-home placements or within DMH/DCF/DYS systems. While a Bachelor's degree in human services, criminal justice, social work, psychology, or a related field is preferred, it's not required. You bring a high level of self-awareness and relate well to diverse populations. You have a valid driver's license, a dependable vehicle, and can pass a background check (CORI). Bilingual skills are a plus.

Shift:

40 hours per week, from 9 am to 5 pm, with occasional flexibility for participant groups or recreational activities. There is no on-call rotation required.

How We Promote Equity, Cultivate Leaders, and Grow Together

At RFK Community Alliance we're dedicated to a culture where everyone can show up to work as their full authentic selves. Diversity and inclusion doesn't happen by accident, it's by design. Together we're the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences at every level. This is why we're committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our clientele, and within our community. Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LGBTQIA, age religion, and abilities. We take responsibility for the community we're creating here at RFK Community Alliance, and we're here to contribute to the progression of our society to a more inclusive and equitable one.

Why You'll Love Us:

At RFK Community Alliance, we're committed to taking care of our team, and we know you'll love being a part of an organization that truly values its people. We offer an outstanding benefits package designed to support your well-being and professional growth. Enjoy comprehensive health coverage with our health, dental, and vision insurance plans. Take advantage of generous paid time off and holiday pay, giving you the balance you need to recharge. We're invested in your future, offering tuition reimbursement, educational assistance, and a retirement plan with a generous employer match. Plus, we provide employer-paid life insurance, short- and long-term disability coverage, and access to a robust Employee Assistance Program to ensure you and your family are supported every step of the way. Joining our team means you'll have the benefits and resources you need to thrive both personally and professionally
.
$2,500 Sign-On Incentive

This position is eligible for the RFK Community Alliance Sign-On Incentive in the amount of $2,500 in your first year of employment. You will receive $500 after 3 months; $500 after 6 months; $1,500 after 12 months.

Pay Range: $21.75 - $23.00 per hour

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