Service Desk Technician

1 month ago


Pataskala, United States Illuminate Full time

Job Description

  • Responsible for formulating, reviewing, and implementing plans for desktop systems and low-voltage projects.
  • Develop and implement solutions for IT service requirements, conduct assessments, and provide implementation support.
  • Construct and promote the use of monitoring systems, access control systems, and audio-video conferencing systems within the company, and optimize their functionality.
  • IT infrastructure post-maintenance, inspection, and optimization execution.
  • IT asset management tasks including allocation, selection, optimization, inventory, reallocation, and disposal.
  • Responsible for overall management of IT endpoint security.
  • Responsible for the development, application, promotion, and maintenance of company's confidential software, desktop antivirus, endpoint threat intelligence, and other security systems.
  • Complete other tasks assigned by the supervisor


Illuminate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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