Member Service Representative
3 weeks ago
Part Time - 20 Hours Per Week Monday through Saturday Availability Required Role: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals while exceeding their expectation for service. To accomplish this, Member Service Representatives are responsible for performing routine account transactions, cross-selling various products and services in order to fulfill the member's financial needs and researching and resolving member account questions and concerns. Essential Functions & Responsibilities: 40% - Receives and processes member's financial transactions. 30% - Cross-sells various deposit, loan and convenience services appropriate to each individual member. 15% - Uses problem solving skills to research member account questions and concerns. 10% - Performs other daily, weekly and monthly routine tasks. 5% - Performs other duties as assigned. Performance Measurements: Welcomes members and guests by name, provides routine information concerning services and directs members to the appropriate department for specific information and service. Overall, provides friendly, professional, accurate, personal service to all members. Completes member transactions including but not limited to deposits; withdrawals; transfers; loan and VISA payments; check cashing; wire transfers; coin machine transactions; cash advances; non-member and shared branching transactions; opening IRAs; ordering members checks; and direct deposits. Sells VISA gift cards, foreign checks and cashier’s checks to member. Processes debit and credit card disputes. Sorts incoming mail and processes mail transactions including night deposit transactions. Fulfills the stated financial needs of members and through directed conversation uncovers the unstated financial needs of members. Cross-sells various deposit, loan and convenience services appropriate to each individual member in person as well as by mail and telephone. Completes routine tasks including but not limited to maintaining cash drawer maximum allowed limits; verifying and balancing a cash drawer; assists in verifying cash shipments and orders; services and fills TCRs; audits gift cards; balances the vault book and services the coin machine. Resolves member questions and concerns; researches account inquiries; and troubleshoots and replies to internal inquiries in a timely, friendly and accurate manner. Completes additional follow up as needed. Becomes familiar with and abides by policies, procedures and guidelines set forth by the credit union, e.g. Security; Bank Secrecy Act; Identity Theft and Red Flags; Cash Over/Short Guidelines; Check Cashing and Holds; Confidentiality; etc. Follows proper procedures for dual control. Performs a variety of miscellaneous tasks including typing, filing, computer input, answering the telephone before three rings and other duties as assigned. Maintains a dependable record of attendance and timeliness. Participate in training and professional development activities to acquire and maintain standards established by the credit union. This could include attending conferences, seminars and workshops as directed by Management. Knowledge, Skills and Abilities: Experience - One year to three years of similar or related experience in customer service, cash handling, sales, banking or financial services. Education - Requires a high school education or GED. Interpersonal Skills - Requires well developed interpersonal skills for communicating with members. Requires the ability to operate a computer and basic mathematical skills (adding, subtracting, multiplying and dividing). Service 1st Federal Credit Union provides equal opportunity without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law in employment and in our business activities. Powered by JazzHR
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Member Service Representative
4 weeks ago
Danville, United States Service 1st Federal Credit Union Full timeJob DescriptionJob DescriptionPart Time - 20 Hours Per WeekMonday through Saturday Availability RequiredRole: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals while exceeding their expectation for service. To accomplish this, Member Service Representatives are responsible for performing...
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Member Service Representative
4 weeks ago
Danville, United States Service 1st Federal Credit Union Full timeJob DescriptionJob DescriptionPart Time - 20 Hours Per WeekMonday through Saturday Availability RequiredRole: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals while exceeding their expectation for service. To accomplish this, Member Service Representatives are responsible for performing...
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Member Service Representative
3 weeks ago
Danville, United States Service 1st Federal Credit Union Full timeJob DescriptionJob DescriptionPart Time - 20 Hours Per WeekMonday through Saturday Availability RequiredRole: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals while exceeding their expectation for service. To accomplish this, Member Service Representatives are responsible for performing...
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Member Service Representative
3 weeks ago
Danville, United States Service 1st Federal Credit Union Full timeJob DescriptionJob DescriptionPart Time - 20 Hours Per WeekMonday through Saturday Availability RequiredRole: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals while exceeding their expectation for service. To accomplish this, Member Service Representatives are responsible for performing...
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Member Services Representative
2 weeks ago
Danville, United States Pinnacle Fit Clubs Llc Full timeThe **Member Services Representative **will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. **Essential Duties and Responsibilities** - Greet members, prospective members, and guests, providing exceptional customer service. - Handle all...
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Customer Service Representative
4 weeks ago
Danville, United States Todd Breaux - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative with Todd Breaux Insurance Agency Inc, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance...
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Customer Service Representative
4 weeks ago
Danville, United States Tj Davis - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...
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Customer Service Representative
3 weeks ago
Danville, United States Tj Davis - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...
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customer service representative
6 days ago
Danville, Virginia, United States Family Dollar Full timeFamily Dollar - 701 PINEY FOREST RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
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Customer Service Representative
4 weeks ago
Danville, United States David Satterfield - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Danville, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for David Satterfield - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...
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Patient Service Representative
1 month ago
Danville, United States Midwest Dental Group Full timeX Patient Service Representative Position in Danville, IL **Patient Service Representative Position in Danville, IL** **Full Time Regular - Posted 5 days ago** **Overview** **WHO WE ARE:** At Midwest Dental, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best, and whose...
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Pharmacy Service Representative Associate
6 days ago
Danville, United States Geisinger Full time**Job Summary**: Assists Pharmacy Customer Service leadership in processing provider, and member prior authorization requests. Works with the pharmacy team in implementing policies to manage pharmacy benefits. **Job Duties**: - Maintains understanding of all policies and procedures related to the pharmacy benefit. - Provides the highest level of customer...
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Client Services Representative
4 weeks ago
Danville, United States Galaxy Vets Full timeJob DescriptionJob DescriptionSalary: Client Service Representative – Danville Family VetPowered by Galaxy Vets, Inc.Galaxy Vets is a new US employee-centric, employee-owned veterinary healthcare system with a mission to give veterinary medicine back to veterinary professionals. We offer equity and a competitive benefits package, all intended to prevent...
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Client Services Representative
3 weeks ago
Danville, United States Galaxy Vets Full timeJob DescriptionJob DescriptionSalary: Client Service Representative – Danville Family VetPowered by Galaxy Vets, Inc.Galaxy Vets is a new US employee-centric, employee-owned veterinary healthcare system with a mission to give veterinary medicine back to veterinary professionals. We offer equity and a competitive benefits package, all intended to prevent...
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Products Representative
4 weeks ago
Danville, United States David Satterfield - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Products Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...
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Account Representative
4 weeks ago
Danville, United States David Satterfield - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...
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Maintenance Sales Representative
1 month ago
Danville, United States Piedmont Service Group Full timeJob DescriptionJob DescriptionMaintenance Sales Rep - Top pay, growing company, excellent benefitsWant a great new sales job with uncapped earning potential at growing company? How about generous monthly allowances and a progressive annual bonus?THE COMPANYPiedmont Service Group is a leading Energy and HVAC Services Company in the Carolinas and...
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Maintenance Sales Representative
3 weeks ago
Danville, United States Piedmont Service Group Full timeJob DescriptionJob DescriptionMaintenance Sales Rep - Top pay, growing company, excellent benefitsWant a great new sales job with uncapped earning potential at growing company? How about generous monthly allowances and a progressive annual bonus?THE COMPANYPiedmont Service Group is a leading Energy and HVAC Services Company in the Carolinas and...
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Patient Service Representative
1 month ago
Danville, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
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Patient Service Representative
3 weeks ago
Danville, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
