Real Estate Administrative Assistant

7 days ago


Orland Park, United States The Competitive Edge Team Full time
Description

I'm hiring a motivated real estate administrative assistant. Responsibilities include administrative duties such as keeping track of all transaction documents in the client database for our real estate transactions, monitoring and notifying clients of important deadlines, complying with legal procedures, and planning appointments and final walkthroughs. You'll also support the team by marketing the company on social media and planning company events. The ideal candidate should be a great communicator who is driven and highly detail-oriented. If this position interests you, please submit your application as soon as possible.

Responsibilities

• Support lead agent(s), clients, and other parties with escrow-related paperwork, such as appraisals, titles, and mortgage loans
• Input client information into the client database system, track transaction activities, and submit each necessary document to the office broker for file compliance
• Oversee all administrative tasks regarding home buyer and seller transactions from executed purchase agreement to close
• Communicate directly over the phone, email, & text with clients to provide a once-in-a-lifetime real estate service experience
• Communicate with a lead agent(s) on a daily basis to make sure we are on the same page with each client's situation & transaction
• Communicate with title companies, mortgage lenders, and agents to ensure a smooth closing process for our clients
• Schedule and coordinate closings
• Schedule appointments with agents & clients via phone, text, email, & Google Calendar
• Input and active new listings into multiple listing service
• Drop off & pick up signs, lock boxes, village/city paperwork, etc.
• Respond to customer needs with urgency and attentiveness
• Track important dates and time limits for transactions and notify relevant stakeholders as needed
• Ensure each transaction complies with legalities and any tax withholdings are complete
• Plan travel arrangements, open houses, final walkthroughs, and other necessary engagements
• Supervise production of all online marketing materials as well as brochures and flyers for events to professionally represent the real estate team

Qualifications

• A valid real estate license is preferred
• Driven by a desire to provide excellent customer service and a great customer experience
• Experience in the real estate industry, transaction management or coordination, titles, and/or mortgages preferred
• Must have excellent organizational skills and communication skills
• A kind person with an optimistic mindset is non-negotiable
• Must be someone who is great with and enjoys solving problems and takes initiative on their own
• A strong ability to communicate over the phone and via email
• Ability to navigate and use software & online systems/tools
• Someone who is looking both to be valuable and to be valued in their daily workplace
• Administrative experience is a bonus
• Someone looking to create a long-term career at a family-oriented company
• Reliable transportation
• Reliable laptop and smartphone
• High school diploma or equivalent required
• Real estate license preferred
• Weekend and evening availability
• Great written and verbal skills
• Prior experience in the real estate industry or as an office manager
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