Patient Access Representative- Contingent
2 weeks ago
Essential Functions and Responsibilities:
- Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include: thorough interviewing techniques, registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol.
- Greet customers promptly with a warm and friendly reception.
- Collects, documents, scans all required demographic and financial information.
- Direct patients to appropriate setting, explaining, and apologizing for any delays.
- Always maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy.
- Estimates and collects copays, deductibles, and other patient financial obligations
- Manage all responsibilities within Compliance guidelines as outlined in the Hospital and Department Compliance Plans and in accordance with Meaningful Use requirements.
Applies recurring visit processing according to protocol. - May facilitate use of electronic registration tools where available (Wacom's, iPads, etc.).
- Performs duties otherwise assigned by Management.
Required:
- High school diploma or equivalent required
- 1-year experience in a customer service role or health care industry.
- Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is preferred
- Medical terminology preferred
• Demonstrates characteristics that support the values, vision, mission, policies, and procedures of McLaren Health Care.
• Provides service excellence standards:
o Responds promptly, professionally and courteously to all customers' needs.
o Cooperates and communicates effectively with all McLaren Health Care team members.
o Contributes to continuous quality improvement efforts.
o Must be able to understand, explain, calculate, analyze and interpret the information reviewed daily.
• Ensures customer interactions are done in a professional and courteous manner.
- Communications: communicates verbally and in writing in a positive, consistent, enthusiastic, and open mannered approach with all internal and external customers.
- Works independently in a self-directed, non-confrontational, collaborative manner.
- Constantly seeks opportunities to improve processes to support more efficient and effective work outcomes.
- Customer Focus: promotes positive internal and external relations by actively seeking and being responsive to customer feedback. Ability to support and participate in continuous quality improvement projects.
- Translates Mission and Vision into daily interactions with internal and external customers. Demonstrates drive, initiative and ownership in all endeavors undertaken for the benefit of the McLaren Health Care.
- Displays high ethical standards.
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Patient Access Representative- Contingent
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Clarkston, MI, United States McLaren USA Full timePosition Summary: Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities: Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to...
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Patient Access Representative- Contingent
2 weeks ago
Clarkston, MI, United States McLaren USA Full timePosition Summary: Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities: Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to...
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Patient Access Representative- Contingent
2 weeks ago
Clarkston, MI, United States McLaren USA Full timePosition Summary: Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities: Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to...
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Patient Access Representative- Contingent
2 weeks ago
Clarkston, MI, United States McLaren USA Full timePosition Summary: Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities: Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to...
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Patient Access Representative- Contingent
2 weeks ago
Clarkston, MI, United States McLaren USA Full timePosition Summary: Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities: Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to...
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Patient Access Representative- Contingent
2 weeks ago
Clarkston, MI, United States McLaren Health Care Full timePosition Summary: Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities : Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to...
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Patient Access Representative- Contingent
2 weeks ago
Clarkston, MI, United States McLaren Health Care Full timePosition Summary: Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities : Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to...
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Patient Access Representative
2 weeks ago
Clarkston, MI, United States McLaren Health Care Full timePosition Summary: Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities : Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to...
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Patient Access Representative
2 weeks ago
Clarkston, MI, United States McLaren Health Care Full timePosition Summary: Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities : Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to...
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Patient Access Representative
1 week ago
Clarkston, MI, United States McLaren Health Care Full timePosition Summary: Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a smooth timely registration/admission process. Essential Functions and Responsibilities : Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to...
