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Clinical Navigator/ Clinical Liasion

3 months ago

Jacksonville, United States PAM Health Full time
Clinical Navigator

Work with us at PAM Health Specialty Hospital of Jacksonville

Are you passionate about your career?Results driven? Love helping people? Then we want to speak with youIt’snosecret that here at PAM Health, our results areseenevery dayin the patients we help. Onceyou enter our facility,you arePAMily,andwe take care of ourPAMily. As a ClinicalNavigator,you arethe face of our hospital.Youwillmeet people at theirworstof times, andby sharing our success and the potentialsuccess they can reach during their rehabstay with us, they will know they have the potential and support needed toassist them in achieving their goals

Some things that our hospital can offer YOU as a full-time employee:

  • Medical Benefits: EPO/HDHP/HSAoptions, including prescription coverage, Rx ’nGo, and Teladoc
  • Comprehensivedental and vision benefits
  • Employee Assistance Program, includingcounseling, legal, and financial service
  • Flexible spending (FSA) and health savings(HSA)accounts
  • Life and Disability insurancebenefits
  • Education/In-Service Opportunitiesincluding continuing education and tuitionassistance
  • Supplemental benefits: Accident, critical illness, cancer, pet, and identity theftprotectioninsurance options
  • Auto, Home, Cell Phone,and Gym Membership discountofferings
  • Personal Travel Discounts
  • Employee Bonus Referral Program
  • 401(k) plansand discretionary employer match
  • Generous Paid Benefit Time


Clinical Navigator responsibilities:

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives. Performs other related duties as assigned or requested.

To fill this role, you’ll need:

Education and Training:Degree from an accredited college or university in a health field, preferably nursing. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.

Experience: Must have a minimum of two years’ experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.