Property Claims Team Lead

2 weeks ago

Omaha, United States biBERK Insurance Services Full time

The THREE Property Claims Team Lead is a hybrid role responsible for handling a desk of first-party commercial property losses while overseeing the handling of claims assigned to the THREE Property Claims Team. The THREE Property Claims Team Lead will report to the Property Claims Supervisor.

Job Responsibilities

The THREE Property Claims Team lead will be responsible for, but not limited to:

• Investigating losses of low to moderate complexity and severity to determine indemnity and coverage.

• Retaining and managing outside vendors and experts as part of a quality claims investigation.

• Obtaining and reviewing evidence, reports, and records.

• Establishing damages and appropriate reserves.

• Processing payments.

• Providing superb customer service in a fast-paced environment.

• Taking statements from insureds and witnesses.

• Evaluating policies and contract language to identify coverage issues.

• Drafting detailed coverage and reservation of rights letters.

The THREE Property Claims Team Lead will assist with management-oriented tasks, including but not limited to:

• Reviewing authority requests and coverage correspondence.

• Completing internal quality audits of claim files.

• Assigning claims to the property claims team from the intake queue, when delegated.

• Providing strategic and technical assistance to team members as well as conducting training sessions, when delegated.

• Assisting with the development and implementation of claims processes and processes.

• Assisting with vendor management.

Qualifications

• Four-year college degree or higher.

• Adjuster licensing.

• AIC, CPCU, or similar designations are a plus.

• Basic math and computer literacy.

• At least 5 years of experience as a commercial property claims adjuster.

Skills and Abilities

• Excellent written and verbal communication.

• The ability to investigate facts, analyze problems, and draw appropriate conclusions based on knowledge and logic.

• The ability to manage a team of people in a manner that creates a pleasant working environment and optimizes results.

• Self-motivated and able to work independently, while meeting assigned deadlines.

• Maintain strict confidentiality.

• Work with detail and accuracy.

• Maintain positive and professional demeanor when interacting with internal and external customers.

About Us

biBERK is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBERK.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBERK are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

Some Highlights of our Benefits are:

• Great work environment with growth opportunity

• Subsidized downtown parking

• Competitive compensation

• Generous amounts of vacation and sick time

• Closed on major holidays

• 401(k) with company match

• A fantastic healthcare package

• Tuition reimbursement after 6 months of employment

In accordance with pay transparency laws and regulations, the following good faith starting compensation is being provided. The starting compensation for this position is $90,000 to $110,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.

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