Systems Administrator

2 days ago


Fort Meade, United States Base2 Solutions Full time

The Systems Administrator provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems.

Job Description

  • Linux System administration: configure, maintain, and troubleshoot.
  • Experience with Docker, Kubernetes, vSphere would assist.
  • Ansible experience is preferred.
Responsibilities
  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Manage the daily activities of configuration and operation of IT systems.
  • Provide assistance to users in accessing and using IT systems.
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers.
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning.
  • Provide in-depth experience in trouble-shooting IT systems.
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Requirements
  • Ten years experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity is required.
  • Bachelor's degree in Computer Science or related discipline from an accredited college or university is required.
  • Five years of additional software engineering experience may be substituted for a bachelor's degree.


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