Dispatcher
2 months ago
DISPATCHER
FLSA Status: Non-exempt
Acme Brick Company (a Berkshire Hathaway Company) has been operating for 130 years in 13 states in the south central/south eastern United States. Our vision is to be THE trusted materials solution for enduring beauty, safety, and strength in building communities. Our associates are our greatest asset and we strive to be a great place to work every day.
Summary
We are currently seeking a "best in class" Dispatcher with excellent organization skills and a personable disposition to schedule and manage all deliveries thereby ensuring products arrive at jobsite when needed. You will also coordinate other outbound and inbound deliveries from sales yards or plants. May also provide direction and supervision to drivers and forklift operators. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned) This is a safety sensitive position.
- Schedule outbound deliveries of product to jobsites and transfers to other locations and assign to local, backhaul and/or contract trucks. May also oversee delivery of inbound deliveries to the local sales yard or plant.
- Communicate with customer, company associates and management regarding shipment of orders including service and shipping issues as well as complaint resolution.
- Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
- Receives brick, stone, and other masonry materials into inventory through the operating system.
- Compiles data from sources such as contracts, purchase orders, invoices, requisitions, and accounting reports and writes, types, or enter information into computer to maintain inventory, purchasing, shipping or other records.
- 2 years of related experience
- Must have excellent verbal and written communication skills
- Must be proficient in Microsoft Office and Excel (JDE experience preferred)
- Integrity
- Initiative
- Teamwork
- Customer Service Orientation
- Relationship Building
- Quality Focused
- High school diploma or equivalent required; some college is preferred.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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