Patient Chauffeur

Position Title: Patient Chauffeur

Department: Care Coordination

Purpose: Transports patients to and from facilities within Genesis Health System. Operates a secured,

accessible van equipped to provide safe, non-emergency transport of mobility-impaired

individuals, discharged patients and/or admitted patients from the Emergency Department to

the Behavioral Health Unit. The responsibility includes supervision of patient during transport,

the ability to perform CPR if required during transport and alert emergency services by calling 911

in emergent situations. Delivers direct patient care by providing assistance required to safely

board the vehicle. Ensures patients, wheelchairs, assistive devices and patient belongings are

secured before starting the van. Depending on route, destination and patient safety, may

transport more than one patient at a time. Upon arrival at the facility, assists patients exiting

the vehicle, escorts them to the hand-off location, gives verbal report to accepting staff member,

checks the vehicle for personal items and completes trip log. Driver is responsible for

immediately reporting traffic accidents by calling 911, requesting police or ambulance services

as needed and reports to Director when safe to do so. Driver will immediately report safety

Report To: Director, Care Coordination

Supervisory Responsibility: No Supervision: The job does not require the provision of guidance or supervision to

others. There is no formal responsibility for directing others.

Materials Responsibility: Limited: Work requires limited responsibility for material resources. Examples of

resources could include supplies, equipment, inventories, small budgets, and other

similar material assets. The employee has a limited amount of control over these

resources. The cost of errors is also limited in terms of damage, waste or financial loss.

Problems associated with material resources are not complex. The volume of resources

may vary, but the level of difficulty in dealing with these resources is uncomplicated.

Key Relationships Co-workers/Health System Employees, General Public/Visitors/Volunteers,

Physicians/Medical Office Staff

POSITION SPECIFICATIONS

Education: High school graduation or equivalent

Special Training: Passenger Endorsement if licensed in Iowa; must have a clear driving record for the past

two years.

Licensures/Registration Valid Driver's License

Experience: No experience required.

InterpersonalSkills: Interaction is with a variety of people. These may be fellow employees, customers, the

public or others outside the organization. Communications are of limited difficulty.

Interactions usually involve short, straightforward exchanges of information. The job

requires a limited amount of interpersonal skills. Interactions are non-stressful

encounters and dealing with uncomplicated problem situations.

Working Condition: There is exposure to moderately adverse and undesirable environmental conditions.

There are some health and safety risks. Position may require safety equipment and

precautions. The amount of time the employee may experience these moderate

conditions is limited to 70% or less of the work day.

Possible Exposure to Blood Borne Yes