Medical Assistant

Western Michigan University Homer Stryker M.D. School of Medicine (WMed) is seeking Medical Assistants in our Specialty Care Clinic. This career allows you to actively participate in coordination of patient flow and services with a focus on patient centered care. As a medical assistant for WMed, you will collect patient information related to the patient visit or procedure. Assisting with patient care and administering approved medication is a major part of the day. Assisting physician and team members with clerical, environmental, and organizational responsibilities as well as optimizing education for residents and students in department rotations are some of the unique and satisfying aspects of this position. The ideal candidate will have a positive outlook and will be eager to be part of a fast-paced work environment. WMed requires all employees to have proof of initial Covid-19 vaccination series and annual influenza vaccine.

Primary Care Clinics include Pediatric and Adolescent Medicine, Internal Medicine and Family Medicine.

WMed has opportunities for:

Medical Assistant I – no certification required $15.50 - $19.00/hour +, dependent upon experience as a medical assistant or equivalent/relevant clinical position.

Medical Assistant II – must have current medical assistant certification (CMA or RMA) and experience in a clinical setting. $17.00 – $21.00/hour +, dependent upon years of experience and certification.

Medical Assistant III – must have current medical assistant certification (CMA or RMA) and several years’ experience in a clinical setting. Those with leadership and training experience will be given preference. $19.00 - $22.00/hour +, dependent upon years of experience as a medical assistant and leadership experience.

We offer a Monday – Friday schedule between the hours of 7 a.m. and 6 p.m. (nights and weekends off). Our full time employees receive 8 full-day and 2 half-day paid holidays, an 8 hour preference holiday, 8 hours of paid volunteer time per year, and an extremely generous Paid Time Off (PTO) accrual as well as an annual wellness reimbursement of $300. Tuition reimbursement is available within the first year of full time employment.

• Assists with patient flow and room assignments.
• Obtains age appropriate vital signs upon admission.
• Collects patient information pertinent to physician visit or procedure.
• Assists physicians and team with treatment, tests, and orders.
• Performs waived testing.
• Administers medication as approved.
• Documents patient care and actions per clinic standard.
• Facilitates scheduling of diagnostic work-up, procedures and referrals.
• Refers abnormal lab work to physician for appropriate follow up.
• Calls in prescription refills.
• Prepares, maintains, and cleans exam rooms.
• Maintains equipment; orders supplies as needed.
• Discusses day to day issues with team leader for resolution.
• Directs incoming calls to appropriate resource.
• Maintains CEUs required by certification/registration.
• Availability to work occasional overtime on weekends or evenings to complete time sensitive projects.
• Acquires knowledge for new technology and policy/procedure revisions.
• All other duties as assigned.

EDUCATION AND/OR EXPERIENCE:

• Graduate of an accredited program or equivalent education or experience preferred.

LICENSES, REGISTRATIONS, CERTIFICATIONS:

• Eligible for certification as a Clinically Certified Medical Assistant (CCMA).
• Obtain Basic Life Support (BLS) certification within three(3) months of hire. 

OTHER SKILLS AND ABILITIES:

• Knowledge and proficiency in EMR.
• Ability to collect and document data from patients.
• Knowledge and proficiency in waived testing.
• Knowledge and proficiency in administering medications.
• Ability to effectively communicate with others verbally and in writing.
• Ability to meet assigned deadlines.
• Ability to interpret, comprehend, and transmit complicated and detailed instructions accurately.
• Knowledge and proficiency in Outlook.
• Demonstrates the ability to recognize priorities in organization of work flow.
• Able to perform duties independently, with a minimal need for direct supervision.

About Western Michigan University Homer Stryker M.D. School of Medicine (WMed)

We are committed to excellence and health equity through transformative medical education, high-quality, patient- and family-entered care, innovative research, and community partnerships within a just culture of diversity, equity, inclusion, and belonging. Our vision is health equity for all in Southwest Michigan through innovation in the practice and study of medicine.

The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching health systems, Ascension Borgess and Bronson Healthcare. The medical school is a private nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. Building upon a $100 million foundational gift in 2011, WMed is a recipient of the Empowering Futures Gift, a philanthropic commitment of $300 million to support the mission of the medical school. WMed contributes to the economic vitality of Southwest Michigan through the services we provide as well as the creation of 1,600 new jobs and an annual estimated economic impact of $353 million in Kalamazoo and Calhoun counties.

WMed is fully accredited by the Liaison Committee on Medical Education and the Higher Learning Commission. The medical school offers a comprehensive, innovative four-year Doctor of Medicine degree program and two Master of Science degree programs in Biomedical Sciences and Medical Engineering. We train physicians in 10 residencies and five fellowships accredited by the Accreditation Council for Graduate Medical Education. To support our educational mission, we have Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education.

WMed Health is the clinical practice of the medical school with more than 300 providers offering comprehensive primary care and specialty services in several locations throughout Kalamazoo, Portage, and Battle Creek. The Department of Pathology faculty serve as the Office of the Medical Examiner for counties throughout Michigan and northern Indiana.

The W.E. Upjohn M.D. Campus located in downtown Kalamazoo serves as the primary educational facility with faculty and administrative offices, student study and social spaces, team-based learning halls, a state-of-the-art Simulation Center accredited by the Society for Simulation in Healthcare, basic science research labs, as well as toxicology and forensic pathology labs.

WMed is building upon Kalamazoo’s century-long foundation of drug discovery and medical device development with a strategic investment in clinical, laboratory, community, and educational research. The Center for Immunobiology, Center for Clinical Research, Research Histology Lab, Innovation Center, and Human Research Protection Program contribute to the medical school’s advancement of knowledge through innovation and discovery. 

Western Michigan University Homer Stryker M.D. School of Medicine is an Equal Employment Opportunity/Affirmative Action employer of females, minorities, individuals with disabilities, and protected veterans, and actively strives to increase diversity within its community. We provide a drug- and tobacco-free workplace. 

EEO Minorities/Women/Disabled/Protected Veterans.