Business Operations Analyst Bilingual

6 days ago

Tampa, United States USC Consulting Group Full time
Job Description

Job Description

USC Consulting Group is a forward moving consulting firm with a reputation of excellence since 1968 that partners with clients to provide greater value and competitiveness within their businesses. We provide multiple skills and business techniques such as: systems solutions, data analysis, process improvement, quality function deployment, continuous flow manufacturing and integrated supply chain management.

A Presenting / Operations Analyst with our firm will work as a team member and be assigned to feasibility studies at one of our prospect or client locations. Through practical technique applications, the Presenting / Operations Analyst will benefit from the extensive experience of the USC team members. You will learn the needed skill sets and business analysis techniques required to be successful in our business. You will be responsible for building relationships and coordinating activities with both our USC feasibility study team, as well as with our prospects and clients. The position’s responsibilities are within the scope of analysis management, which focuses on understanding and mapping out process workflows across a variety of industries, in order to identify specific areas of improvement opportunity. Methods applied could be work task analyses, organizational structure review, span of control analyses, performance data mining and review of the effectiveness of the management operating systems, processes, and work disciplines. We work closely with our prospects and clients in a partnership to achieve measurable results in process flow, productivity improvement as well as performance management.

FUNCTIONS AND DUTIES:

This is a bilingual role within our analytical and business development department. Must be fluent with reading and writing in Spanish.

The ideal Presenting / Operations Analyst candidate has previous experience working for a consulting firm, functioning in an Analyst role. The Analyst can see waste when touring a facility or reviewing performance data and translate these into meaningful business opportunities, that drive tangible and measurable value for the prospect or client. The ideal candidate has previous experience as an Analyst with an implementation management consulting firm focusing on operational excellence. This individual can demonstrate:

• Experience across multiple industries and verticals, including experience working internationally.

• Possesses 10-15 years of experience in this specific role.

• Practical experience analyzing multiple work streams, the ability to identify all types of waste, associated non-value-added activities and their root cause(s).

• Practical experience converting identified waste into business opportunities and tangible, measurables financial benefits.

• "Street credibility" (i.e., understanding how the technical and tactical elements of large ticket “process improvement initiatives are sold”).

• Experience working in diverse industry segments, selling comprehensive MOS solutions into related environments, i.e.: product development, supply chain, and/or manufacturing, food processing, capital intensive and/or commodity-based operations.

• Strong understanding of front-end SI&OP, planning and scheduling methodologies, related supply chain, product development, and various production, manufacturing operations, asset management and logistics.

• Being adept verbally and with writing skills at clearly articulating issues, selling into new accounts, and possesses a demonstrated ability to develop, qualify, and close large, sometimes politically complex business opportunities, while handling objections seamlessly.

• The ability and willingness to learn, listen, understand, and continually improve his/her skills, without being told to do so.

• Being a team player, able to work effectively with others in structuring, selling and on occasion, supporting delivery of value-added services to top tier clients.

• Travel is dependent on study needs and client requests, but you can live anywhere in the continental U.S or Canada.

TECHNOLOGY EXPERIENCE:

  • Advanced computer skills; including MS Office Suite, MS Project, Power BI, Tableau, Web conferencing, and CRM.
  • Possessing a working knowledge of Current Business Technology Tools including SPC data analysis, and Power BI. Candidate is well versed in Business Techniques such as APM (Asset Performance Management), Lean Six-Sigma, Spend / Sourcing.

KNOWLEDGE AND SKILLS REQUIRED:

  • Possess a thorough understanding of all aspects of the Analysis process and Analysis tools utilized.
  • Exceptional observation, analytical, numerical reasoning, business acumen and leadership skills
  • Prior consulting experience preferred.
  • Understanding of how technical and tactical elements of large ticket “process improvement initiatives” are sold.
  • Excellent communication skills in Business English and Spanish (read, write, speak)
  • Ability to balance delivery of results, problem solving, and client management.
  • Superior time management skills and the ability to keep the analysis and preparations on schedule to meet critical deadlines.
  • Strong ability to review, analyze and present large amounts of data within short time frames.
  • Professional in appearance and conduct.

EDUCATION AND WORK EXPERIENCE:

  • An undergraduate business-related degree (advanced degree is a plus).
  • Experienced in working diverse industry segments selling comprehensive MOS solutions into related product development, supply chain, and/or manufacturing operations.
  • Ability to travel up to 75%.
  • Ability to work on international assignments.
  • Have a valid driver’s license, and a Canadian or US Passport.

BENEFITS:

The company provides excellent benefits and covers most of the cost for employees. Employees contribute a small percentage to medical and vision plans, but the company fully covers the cost of a telemedicine plan, dental, life insurance, AD&D, STD, and LTD.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to finger, handle or feel objects, tools, or controls. The employee is constantly required to talk or hear clearly on the phone and in person. The employee is occasionally required to reach with hands and arms and stoop, kneel, or crouch.

The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Must be able to spend extended periods of time on aircraft in-flight and travel long distances.

We are a Drug-Free Workplace

This job description is not intended to be all inclusive. Employees may perform other related duties as instructed to meet the ongoing needs of the organization.

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