Invoicing/Warranty Analyst

When applicable, Bombardier promotes flexible and hybrid work policies. Why join us? Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets and specialized mission platforms. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms. Bombardier’s Benefits Program With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: Insurance plans Dental, medical, life insurance, disability, and more Competitive base salary Retirement savings plan Employee Assistance Program What are your contributions to the team? Adhere to General Work Requirements Review and analyze sales proposal to ensure that commitments for flat rates, special incentives, requirements for prepayments, early signing bonuses or any other special considerations are reflected in the invoice to the Customer and ensure Customer Project Manager is aware when necessary Review and analyze service order discrepancies and corrective actions in SAP ensuring that work performed is adequately described to adjudicate warranty and special programs Review and identify any labor, material, or outside service issues on work order (for example, cost/sell discrepancies, rates, discounts, cores returned, freight, and fuel) to ensure accurate billing to customer Prepare fiscal summary and reports concerning work packages to identify margin performance on service(s) performed Review preliminary invoices with Customer Project Manager to verify accuracy prior to sending to customer Prepare final invoice for customer(s) Complete process and administrative activities: electronic filing of invoice with OEM’s for claims, complete work order tracking system updates and close the work order Manage OEM invoice disputes and claims (from claim filing to resolving disputes and securing payments) Support the research for end Customer disputed invoices including issue credits and additional billings Monitor open and yet to be billed pipeline work orders Adjudicate warranty programs for Bombardier Interpret, adjudicate, prepare, and invoice Bombardier internal stakeholders and OEM(s) for service performed on customer aircraft for parts under warranty and for post warranty programs (ex. Smart Parts, Honeywell, Pratt & Whitney, and Rolls Royce) Verify and report on customer information for example, credit limit, warranties, and extended warranty programs Monitor open projects yet to be billed (WIP report) Adjudicate Bombardier warranty program with customer Interpret, prepare, and invoice Bombardier and vendors for service performed on customer aircraft and parts under warranty and post warranty programs, for example, Smart Parts, JSSI, Honeywell, Pratt & Whitney, and Rolls Royce Process complex work packages involving, for example, multiple payers, multiple warranty programs, complex vendor warranty programs (Rolls Royce, Pratt & Whitney, Honeywell) Prioritize, schedule, and coordinate workload and make job assignments for employees in assigned area Provide guidance, mentoring, training, and expertise to employees in assigned area to promote acquisition of job proficiency and performance improvement for day-to-day assignments Monitor sustaining activities, projects, and levels of customer service (e.g., performance metrics) for assigned area and report status, issues, and risks to immediate supervisor on a scheduled basis How to thrive in this role? You have a minimum of 5 years of experience in invoicing with SAP. You have a minimum of 3 years of experience in aviation parts, maintenance, or aviation invoicing. You have thorough knowledge of invoicing modules in SAP. You have a working knowledge of aviation vocabulary. You have thorough knowledge of vendor warranty and post warranty programs. You have thorough knowledge of aircraft maintenance process. You have computer skills necessary to operate word processing, spreadsheet, database, email, and web-based applications. You have strong verbal and written communication skills. You have planning and organizational skills necessary to prioritize and coordinate workload within a multiple project setting. You have strong interpersonal skills necessary to develop and maintain effective working relationships with sales team, customers, peers, management, and other departments. Now that you can see yourself in this role, apply and join the Bombardier family Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws. Job Invoicing/Warranty Analyst Primary Location Opa Locka Service Center Organization Learjet Inc Shift Day job Employee Status Regular Requisition 3683 Invoicing/Warranty Analyst