Front Desk Service Rep

3 weeks ago


Willowbrook, United States Trinity Health Full time

Employment Type:

Full time

Shift:

Description:

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola

We offer:

Medical/Dental/Vision Benefits on your FIRST DAY

competitive wages

great work atmosphere

403(b)

Life Insurance

Employee Assistance Program

Employee Discounts

Flexible Spending Account

Paid Time Off

Tuition Reimbursement

The role of a Service Representative at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position:

Job Responsibilities:

Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.

Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.

Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.

Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education and Qualifications:

Education:

GED or High School level of education, required

Associate's degree, preferred.

Qualifications:

At least one (1) year of work history, required.

Training in general administration, business, healthcare, or a related field is highly preferred.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.

Loyola Medicine Core Values

  • Reverence We honor the sacredness and dignity of every person.

  • Commitment to Those experiencing poverty We stand with and serve those who are poor, especially those most vulnerable.

  • Safety We embrace a culture that prevents harm and nurtures a healing, safe environment for all

  • Justice We foster right relationships to promote the common good, including sustainability of Earth.

  • Stewardship We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.

  • Integrity We are faithful to who we say we are.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran



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