Lead Ramp Agent

3 days ago

San Francisco, United States San Francisco International Airport Full time
Overview

Lead Ramp Agent - SFO

McGee Air Services is hiring Lead Ramp Agents at SFO

The Lead Ramp/Fleet Agent will direct the daily activities of the team, balance resources, and is responsible for supporting a team's ability to achieve mutually established goals. This role is responsible for providing support in turning an aircraft on-time, with a focus on safety and service. The Lead performs all Station Agent (Ramp/Fleet) duties which at any given location, may include above- or below-wing functions, wheelchair services, or a combination of the three while mentoring and setting an example for team members.

Click here to apply

Responsibilities

Do you match this skillset?...
  • Promote, maintain, and champion a culture of safety at all times
  • Be aware of safety procedures, operational goals, and timelines to ensure all are followed without fail
  • Assume responsibility and accountability for the team and of team members while leading, directing, motivating, and approving the team's work
  • Communicate in a clear, concise, and consistent manner
  • Recognize and encourage individual and team performance
  • Actively monitors team activities to ensure proper safety procedures are followed and escalates as needed, provides coaching and immediate correction while effectively communicating to leadership of coaching and guidance of team members.
  • Ensures assigned equipment works properly, is returned at the close of each shift and is in working order and if not, identifies non-operational equipment to leadership
  • Exhibits safety first mindset and encourages team to stop the operation when something does not feel safe, or something is questionable and follows this principle for every task
  • Coach, train, and mentor new team members and provide guidance to more experienced team members to ensure all safety and operational procedures are followed. Maintain curiosity, seek better ways to do things for ongoing improvement
  • Demonstrates being a role model by being to flights on-time and be prepared. Follows all operational and safety procedures to include load plans to ensure accuracy and on-time departures.
  • Must set an example for the team and embody the McGee values of Safety, Service, Integrity, Mutual Respect, Accountability, and Pride always and portray a positive image in this customer-facing role
  • Flexibility and willingness to perform additional duties as assigned
Qualifications

The Benefits....
  • Competitive Insurance Package
  • Paid days off - PTO
  • Travel Privileges & Discounts
  • Quarterly Bonuses
  • Recognition Programs, incentives, and career growth opportunities
What do experience do you bring to the team?
  • Demonstrated skills in proactive and honest communication, providing direction and allowing team members to execute tasks, setting clear expectations, and holding others accountable required
  • Self-motivated, with proven ability to lead and direct the work of others in a positive way
  • Ability to provide specific and constructive feedback as well as positive recognition
  • Ability to multi-task and juggle multiple tasks in a fast-paced environment
  • Strong active listening skills required
  • Must be able to work well in a team environment and understand team objectives
  • Strong problem solving and teamwork skills required
  • Ability to operate and use various technology devices to perform essential functions of the role.
  • Ability to perform basic mathematical functions (e.g., counting bags, verifying cargo weights)
  • Flexibility to work varied shifts, weekends, and holidays
  • Ability to lift-up to 75 pounds on an ongoing and frequent basis
  • Ability to understand and interpret flight schedules and airline flight destination information
  • Ability to give and receive information in English both orally and written
  • Ability to obtain and maintain an airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen, and fingerprinting required by specific work assignment
  • Valid driver's license with a good driving record
  • Knowledge of operation of industrial equipment and previous experience preferred as required by location
  • High school diploma or equivalent preferred
  • Must be at least 18 years of age
  • Must be authorized to work in the U.S.
What else we want you to know...
  • This position requires significant physical agility and physical mobility.
  • Must comfortably, frequently, continuously, and within short timelines: lift, carry, and move heavy items; work in cramped or high places; climb, bend, kneel, crawl, and stoop for extended periods of time; carry heavy items up and down stairs; push/pull loaded and empty carts, and stand for extended periods.
Qualifications:

- Experience performing Tow/Pushback
- 6+ months of ramp experience.

Lead Agent Earning Potential:
  • Ramp Agent Starting Rate: $22.78
  • Lead Differential: $6/Hour

Lead Ramp Agent Earning Range: $29.03 per hour

CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services- An Alaska Airlines Company

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