Specialist - Presales

4 weeks ago

Colorado Springs, United States HCL Technologies Full time
Job Description (Posting).

(1.) To clearly understand the client's security environment and respective products; and, troubleshoot cybersecurity issues and related monitoring tools (2.) To monitor client cybersecurty environment and analyse the identified real-time cybersecurity eventsoralerts through various tools. (3.) To analyse cybersecurity incidents and help the L2 team with RCAordata or logs collection (4.) To maintain SOPs, runbooks and documents for effective knowledge management (5.) To prepare dailyorweeklyormonthly security analyses and reports to highlight the project progressorchallenges and ensure quality and accuracy. (6.) To work with other teamsorstakeholders to help in resolving ongoing cybersecurity issues