Service Associate I

3 weeks ago

Fort Worth, United States JPS Health Network Full time
Who We AreJPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:

1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you

For more information, visit www.jpshealthnet.org.
To view all job vacancies, visit www.jpshealthnet.org, www.jpshealthnet.org/careers, or www.teamacclaim.org.

Job Title:

Service Associate I - Psych Emergency Center - Days

Requisition Number:

35404

Employment Type:

Full Time

Division:

BEHAVIORAL HEALTH BU

Compensation Type:

Hourly

Job Category:

Support Services

Hours Worked:

6:45A-7:15P

Location:

John Peter Smith Hospital

Shift Worked:

Day

Job Description:

Description: The Service Associate is responsible for filing, pulling, and maintaining patient information of medical records and performs other functions regarding medical record/health information management functions.
Typical Duties:
  1. Initiates new patient record and repair folders ensuring records are easily maintained and retrievable and accurately files information in the patient record in accordance with departmental guidelines.
  2. Retrieves and provides patient records or information to CHS health care providers, clinical staff, the patient or other authorized JPS staff, patient representatives, or outside agencies when required or requested and for prior scheduled patient appointments for patient care and non-patient care.
  3. Identifies authorized requesters and users of health information prior to providing access.
  4. Accurately and in a timely manner adheres to procedures for chart tracking system and accessing other pertinent information.
  5. Accurately files and arranges patient records in terminal digit or chronological numerical order ensuring record and information is easily and readily retrievable and assists in finding nursing medical records and information.
  6. Possesses skills and knowledge to interact with all internal and external customers courteously, exhibiting and providing excellent customer service.
  7. Answers telephones and provide information regarding medical record/health information management and maintain and monitor supplies and forms necessary to perform duties.
  8. Adhere to Network, CHS, departmental policies, procedures, Quality Improvement Plan, Code of Ethics and Compliance Plans, legal regulations, and patient confidentiality.
  9. Performs other related duties as assigned.


Qualifications:

Required Education and Experience: High School Diploma, GED, or equivalent. 2 plus years of experience with PC's and typing.

Location Address:
1500 S. Main Street
Fort Worth, Texas, 76104
United States

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