Records Specialist

3 weeks ago

Iowa City, United States Drake University Full time
Records Specialist - Advancement - 997792

Job no: 492897
Work type: Staff, full-time (32+ hours per week)
Location: Iowa
Categories: Development and Fundraising

Title: Records Specialist - Advancement - 997792

Position Number: 997792

Unit/Department: Development Office

FTE: Full-time

Department Summary:

Drake University's University Advancement Office is living Drake's inspiration statement of transforming lives and strengthening communities by building relationships with our alumni and friends, asking for philanthropic support and creating life-long relationships and partnerships for the University.

Job Summary:

The Development Office seeks a dynamic individual to join their team as a Records Specialist. The Records Specialist will process all gifts to the University and update biographical information for alumni, parents, and friends.

We are looking for a team member who is a self-starter and detail-oriented individual with strong organizational and communication skills. This position requires someone with a keen attention to detail, positive attitude, and a drive to keep and maintain good records.

Minimum Qualifications:
• Have a High School diploma or GED; Bachelor's Degree preferred.
• Have outstanding customer service skills and high attention to detail.
• Demonstrate the ability to work independently and exercise sound judgment.
• Minimum of 2 years of professional work experience.

Preferred Qualifications:
• Experience working with relational databases, basic understanding of Microsoft Office, managing files, understanding basic bookkeeping/accounting, good problem-solving skills, and resourcefulness, while multi-tasking and managing multiple initiatives.
• Strong commitment to confidentiality to protect important, sensitive information needed.
• Will care about your work, our students, our alumni, and your colleagues.
• Friendly demeanor and a great sense of humor highly preferred.

Job Duties:

Gift Processing (30%): Record, process, feed and balance gifts and pledges given to the University through many different vehicles. This includes feeding gifts and corrections to the Finance Office along with balancing gifts monthly. Maintain a thorough knowledge of the giving vehicles a donor can chose from. Understand, process and balance credit card gifts through web-based gift software. - (Essential)

Maintaining and updating Biographical Information (30%): Process biographical data updates in the donor database. This information comes through various systems and sources throughout the University. Assist campus partners when there are questions regarding data and gifts. This includes pulling lists to check for errors and making corrections. - (Essential)

Stewarding gifts/donors (30%): Advance Stewardship between the University and donors by preparing timely and accurate gift acknowledgements/receipts. Provide correspondence to other departments who directly and indirectly communicate with constituents. Correspond with constituents regarding donations, biographical and other inquiries via phone or email. - (Essential)

Operating support (10%): Perform diversified clerical duties, including by not limited to, researching, filing, answering questions, scanning, and indexing, managing sensitive data, proofreading, copying, and general record keeping. Perform other duties, as assigned. - (Essential)

Salary & Benefits:

The salary is competitive and will be commensurate with the experiences of the selected candidate.

At Drake, we are proud to offer our employees, their spouses, and eligible dependents a comprehensive benefits package, which includes a wide range of core benefits, perks, and discounts. If you are exploring a job with Drake University, we invite you to spend a little time with our digital benefits guide: Drake Benefits Guide (Plan Year 2024).

One of our very popular policies provides a tuition waiver for Drake employees, their spouses, and eligible dependents. Drake also participates in not one, but two tuition exchange programs available to dependent children. You can learn about both the tuition waiver policy and tuition exchange programs here: Tuition Benefits.

Special Instructions to Applicants:

Applicants will be asked to complete the online application through Drake's job board and provide: a resume/cv, a cover, and contact information for three references.

Have Questions?

Question about the application process, working at Drake, spouse/partner support, reasonable accommodations, benefits, or additional information about Drake or Des Moines, Iowa may be directed to Drake Human Resources. You can best reach us at jobs@drake.edu.

All job offers are contingent upon satisfactory completion of a background check, satisfactory reference checks, and proof of work authorization.

Review of Applications Begins:

A review of applications will begin immediately. The position will remain posted until filled.

Advertised: 15 May 2024 Central Daylight Time
Applications close: 31 Jul 2024 Central Daylight Time

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