Room Attendant

2 weeks ago


Raleigh, United States StepStone Hospitality Full time

Start your journey at the Holiday Inn Raleigh Downtown The Holiday Inn Raleigh Downtown is a StepStone Hospitality Managed property, and we are looking for a dynamic, motivated and customer service focused individual for the position of Room Attendant.

What will you do as a Room Attendant:

  • Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
  • Clean and maintain all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
  • Report any items missing from rooms and suites.
  • Report all items in need of repair to supervisor and maintain equipment used in work.
  • Protect guest safety and well-being; be courteous to all guests and co-workers. Keep all doors closed when cleaning for safety and security purposes.
  • All lost and found are to be taken to the housekeeping office as soon as they are found.
  • Must have comprehensive knowledge of the English language to effectively communicate with guests,
  • associates, and vendors.
  • Ability to accurately report information.
  • Must follow all safety training to maintain proper health pertaining to bending, stretching, arm movement and lifting techniques.
  • Ability to scrupulously follow all StepStone and hotel policies and procedures.
  • Attend required meetings.
EOE/M/F/V/D - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Requirements
  • ?Minimum lifting of 20 pounds.
  • Pushing, bending, stooping, upward reaching, manual dexterity.
  • Hearing, writing, reading.
  • Minimum pulling of 20 pounds.
  • Other duties may be assigned.
  • Must have a comprehensive knowledge of all hotel departments and functions.
  • High school education preferred. Relevant training and experience required.
  • Additional language ability preferred.

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