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Customer Service and Sales Professional
1 month ago
We are seeking a highly skilled and experienced Licensed Insurance Professional to join our team at ValorVIP. As a key member of our sales and customer service team, you will play a critical role in driving business growth and delivering exceptional customer experiences.
">Responsibilities:- Deliver outstanding customer service and support to clients through various channels.
- Sell and promote insurance products and services, identifying customer needs and offering tailored solutions.
- Build and maintain strong relationships with clients, understanding their goals and objectives.
- Meet or exceed sales targets and performance metrics, contributing to business growth and success.
- Stay current with industry developments, product knowledge, and regulatory requirements.
Requirements:
- Minimum 18 years of age.
- High school diploma or equivalent required.
- Excellent organizational, written, and verbal communication skills.
- Able to type swiftly and accurately (20+ words per minute).
- Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and basic understanding of Windows operating system.
- Highly reliable with regular attendance and punctuality.
- Ability to evaluate, troubleshoot, and follow-up on customer issues.
- Strong conflict resolution, problem-solving, and negotiation skills.
- Must be customer service-oriented (empathetic, responsive, patient, and conscientious).
- Ability to multitask, stay focused, and self-manage.
- Strong team orientation and customer focus.
- Ability to thrive in a fast-paced environment where change and ambiguity are prevalent.
- Excellent interpersonal skills and ability to build relationships with colleagues and customers.
Benefits:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars.
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Why Choose ValorVIP?
At ValorVIP, we value diversity and inclusion in the workplace. We strive to create a positive and inclusive work environment where employees feel valued, respected, and empowered to succeed. Our commitment to equal employment opportunity and affirmative action ensures that every candidate has an equal chance to grow and thrive in their careers.