Current jobs related to Pharmacy Support Liaison, Central Fill Mail Order - Warrensville Heights - University Hospitals

  • Pharmacy Tech I

    4 weeks ago

    Warrensville Heights, United States University Hospitals Full time

    DescriptionA Brief Overview The Pharmacy Technician 2 is accountable for assisting pharmacists in the retrieval, processing, preparation and distribution of medications for patient administration. The Technician 2 functions in all aspects of drug distribution that do not require the professional judgment of a pharmacist. All assigned activities are...

  • Pharmacy Tech I

    1 month ago

    Warrensville Heights, United States University Hospitals Full time

    DescriptionSign on bonus: $3,000!! Position Summary Pharmacy Technician 2 is accountable for assisting pharmacists in the retrieval, processing, preparation and distribution of medications and sterile products for patient administration. These activities include but are not limited to: unit dose medications and IV admixtures, parenteral nutrition, floor...

  • Clinical Pharmacy Specialist

    2 weeks ago

    Warrensville Heights, Ohio, United States University Hospitals Full time

    Job SummaryThe University Hospitals Specialty Pharmacy is seeking a highly skilled Clinical Pharmacist to coordinate central fill, home delivery, and specialty pharmacy services. This role requires exceptional communication and organizational skills to work effectively in a distributional pharmacy environment.Key ResponsibilitiesServe as primary contact for...

  • Clinical Pharmacist

    4 weeks ago

    Warrensville Heights, Ohio, United States University Hospitals Full time

    Job SummaryThe University Hospitals Specialty Pharmacy is seeking a highly motivated and dynamic Clinical Pharmacist to coordinate central fill, home delivery, and specialty pharmacy services. This role requires exceptional communication and organizational skills to work in a successful distributional pharmacy.Key ResponsibilitiesServe as primary contact for...

  • Pharmacy Technician

    3 days ago

    Sterling Heights, Michigan, United States Mosaic Pharmacy Services LLC Full time

    Job OverviewMosaic Pharmacy Services LLC is seeking a skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in providing exceptional patient care and ensuring the accuracy of medication orders.Key ResponsibilitiesRepresenting Mosaic Pharmacy Services LLC: Provide excellent customer service to patients, answering...

  • Central Fill Pharmacy Technician

    3 weeks ago

    Chandler Heights, United States Optum Full time

    $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS   Opportunities with Genoa Healthcare . A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who...

  • Central Pharmacy Technician II

    3 weeks ago

    Sterling Heights, Michigan, United States Kaiser Permanente Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Central Pharmacy Technician II to join our team at Kaiser Permanente. As a key member of our pharmacy team, you will play a critical role in providing exceptional patient care and supporting our pharmacy operations.Key ResponsibilitiesGreets patients and healthcare personnel in a caring and...

  • Pharmacy Technician

    4 weeks ago

    Sterling Heights, Michigan, United States Akina Pharmacy Full time

    About Akina PharmacyAkina Pharmacy is a family-owned business with a 10-year history of enriching lives through compounded medicine. Our mission is to provide exceptional service and tailored medication solutions to patients and providers.Job SummaryWe are seeking a skilled Pharmacy Technician to join our team. As a key member of our dispensing team, you...

  • Central Fill Pharmacy Technician

    1 month ago

    Chandler Heights, AZ, United States Optum Full time

    $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS   Opportunities with Genoa Healthcare.  A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who...

  • Pharmacy Assistant

    2 weeks ago

    Sterling Heights, Michigan, United States Kaiser Permanente Full time

    Job Summary:As a Pharmacy Clerk with Kaiser Permanente, you will play a vital role in supporting the pharmacy department's workflow. Under the direct supervision of a pharmacist, you will be responsible for greeting patients, stocking supplies and pharmaceuticals, and operating cash control systems. Your excellent communication skills and ability to work...

  • Pharmacy Technician

    3 days ago

    Sterling Heights, Michigan, United States CGH Medical Center Full time

    Job SummaryAs a Pharmacy Technician at CGH Medical Center, you will play a vital role in ensuring the accurate and efficient dispensing of medications to our patients. Under the direction of a staff pharmacist, you will be responsible for unit dose, out-patient, intravenous admixture, and floor stock areas. Your attention to detail and organizational skills...

  • Pharmacy Technician

    1 week ago

    Sterling Heights, Michigan, United States Onecare LTC Pharmacy Full time

    Job SummaryOnecare LTC Pharmacy is seeking a highly skilled Pharmacy Technician to join our team in Troy, MI. As a Pharmacy Technician - Long-Term Care Specialist, you will play a critical role in providing medications to nursing homes, assisted living communities, and other Long-Term care communities.We are committed to exceeding the expectations of all our...

  • Pharmacy Technician

    7 days ago

    Warrensville Heights, Ohio, United States University Hospitals Health System Full time

    Job SummaryThe Pharmacy Technician 2 is a vital member of our healthcare team, responsible for assisting pharmacists in the retrieval, processing, preparation, and distribution of medications for patient administration. This role requires a high level of accuracy, attention to detail, and excellent communication skills.Key Responsibilities* Accurately...

  • Pharmacy Technician

    6 days ago

    Dearborn Heights, Michigan, United States Walgreens Full time

    Job Description:As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and service. Our pharmacy technicians are the face of our company, interacting with customers and developing strong relationships with our patients.We are seeking a highly motivated and detail-oriented individual to join our team as a...

  • Pharmacy Technician Certified

    1 month ago

    Sterling Heights, Michigan, United States Giant Food Full time

    Job Title: Pharmacy Technician CertifiedAt Giant Food, we are seeking a highly skilled and dedicated Pharmacy Technician Certified to join our team. As a Pharmacy Technician Certified, you will play a vital role in supporting our pharmacists in providing exceptional patient care and services.Job Summary:The Pharmacy Technician Certified will be responsible...

  • Pharmacy Technician

    4 weeks ago

    Cambria Heights, United States Optum Full time

    Pharmacy Technician Job DescriptionWe are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at Optum. As a Pharmacy Technician, you will play a critical role in supporting the pharmacy functions and ensuring the smooth operation of our clinic.Key Responsibilities:Provide exceptional customer service to all consumers and...

  • Pharmacy Technician Certified

    1 month ago

    Sterling Heights, Michigan, United States Giant Food Full time

    Job Title: Pharmacy Technician CertifiedWe are seeking a skilled and certified pharmacy technician to join our team at Giant Food. As a pharmacy technician, you will play a vital role in supporting our pharmacists and providing excellent customer service to our patients.Job Summary:The pharmacy technician will be responsible for assisting pharmacists with...

  • Pharmacy Technician II

    2 weeks ago

    Warrensville Heights, Ohio, United States University Hospitals Health System Full time

    Pharmacy Technician II Job SummaryUniversity Hospitals Health System is seeking a highly skilled Pharmacy Technician II to join our team. As a Pharmacy Technician II, you will play a critical role in assisting pharmacists with the retrieval, processing, preparation, and distribution of medications for patient administration.Key Responsibilities:Accurately...

  • Pharmacy Technician

    2 weeks ago

    Berkeley Heights, New Jersey, United States Walgreens Full time

    Job Description:As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and customer service. Our pharmacy technicians are the face of our company, interacting with customers and developing strong relationships with our patients.We are seeking a highly motivated and detail-oriented individual to join our team...

  • Pharmacy Technician

    2 days ago

    Inver Grove Heights, Minnesota, United States Walgreens Full time

    Job Description:As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and services. Our pharmacy technicians are the face of our company, interacting with customers and developing strong relationships with patients.Under the supervision of a licensed pharmacist, you will assist in the practice of pharmacy,...

Pharmacy Support Liaison, Central Fill Mail Order

2 months ago

Warrensville Heights, United States University Hospitals Full time
Description

Sign-on bonus: $3,000

A Brief Overview

The team requires a highly motivated, energetic, team player who is responsible for completing necessary functions to ensure optimal intake and reimbursement for high cost and infusion medications for patients receiving care within the UH Meds enterprise of pharmacy operations. The Pharmacy Support Liaison must have a strong knowledge of Medicare and Medicaid regulations and commercial insurer criteria for payment of home care services. Additionally, they will be responsible for verification of insurance, and benefits for Home Care Pharmacy services - inclusive of new referrals and therapy changes, adjudication of claims and obtaining the initial authorization for visits from commercial insurers. This position will work with Home Care RN Coordinators, Pharmacist and other clinical teams to ensure that required clinical documentation is obtained prior to acceptance onto service. They will also enters pertinent information into the pharmacy and/or certified home health software systems used by the enterprise. The position works closely with and is a supportive role to the Transition Specialist, Clinic Based/Distributional Pharmacists, Central Intake RN's and the Document Control Specialist.

What You Will Do

  • Access care management documentation systems for data entry and to support the existing programs and processes by collecting information, utilizing appropriate department policies, procedures and guidelines specific to members' eligibility, benefits and contracts.
  • Perform intake of service requests from providers or members received electronically, or via telephone or fax.
  • Triage and respond to incoming phone calls providing information and assistance to meet the caller's needs.
  • Authorize service(s) based on plan design or clinical guidelines in accordance with the department policies/guidelines.
  • Improve patient service experience and maximize pharmacy revenue through provision of prior authorization services on behalf of patients needing high cost medications.
  • Conduct patient insurance, benefits and financial investigation and verification by directly communicating with patients. Complete initial and renewal prior authorization forms, negotiate authorization status with insurers, track status of medication approval, and when necessary, alert stakeholders of denials or nonresponse.
  • Identify patient needs and ensure coverage of medication on their insurance plan through benefits investigation. If not covered, obtain necessary information from medical record, patient, and provider to enable justification for Patient Assistance program or copay assistance. Contact patients to provide information related to these resources.
  • Facilitate enrollment of patients in patient assistance programs and collaborate with social services and case management on patient assistance. Assist pharmacists with preparing letters of medical necessity and coordinating peer-to-peer conferences.
  • Expedite pharmacy workflow and enhance patient care by preventing therapy interruptions due to insurance issues in conjunction with pharmacists, physicians, transition care coordinators, nursing, and clinic staff. Communicate and collaborate regarding patient therapy interruptions, additional therapy monitoring requirements, and alternative care delivery setting options.
  • Participate in revenue cycle committees to help identify causes of denied claims and develop workflow solutions to optimize revenue capture
  • Facilitate staff training and competency, education and practice advancement

    * Train new staff members

    * Maintain a training and competency program for all staff that meets accreditation standards

    * Coordinate with Pharmacy leadership to develop training experiences/competencies

    * Represent the department at hospital meetings, committees, and events as requested

  • Patient Engagement Tele pharmacy Support:

    * Answer incoming calls and respond to electronic communications

    * Assist health care providers and patients by greeting them by phone; answering questions and requests; referring inquiries to the site pharmacist(s) as needed.

    * Handle customer inquiries both telephonically and by email

    * Research required information using available resources

    * Manage and resolve customer complaints


Additional Responsibilities

  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.