Case Manager, Housing

3 days ago

Harrisburg, United States Church World Service Full time
About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

The Housing Case Manager coordinates all aspects of temporary and permanent housing operations for the CWS Local office. The position is responsible for community outreach, researching and locating affordable housing, overseeing direct financial housing assistance and tracking, coordinating Airbnb and other temporary housing, and managing housing referrals and logistics for refugee arrivals. The Case Manager will work with a range of individuals, partner agencies, and housing agencies including refugee sponsors, landlords, Airbnb hosts, government agencies, volunteers, and faith/community organizations. This position represents CWS mission and vision publicly through providing community outreach as a means to cultivate new housing relationships. The Housing Caseworker also assists with coordinating donations for new households and designing and implementing cultural orientation, as a component of the role, as well as supporting the case management team.

Responsibilities

  • Conduct community outreach for new relationships with potential landlords and property managers. Maintains positive relationships with local landlords, owners, and property management companies.
  • Educate landlords and property managers on CWS resettlement program. Provide presentations to community organizations, property managers, government agencies, and other relevant stakeholders about client populations and housing needs.
  • Attend and present housing-related information in community meetings to share the challenges and strengths that refugees bring regarding housing needs.
  • Develop and maintain a housing resources guide.
  • Coordinate housing referrals with the case management team. Participate in direct service case coordination meetings and regularly communicate with clients, case managers, and resettlement supervision.
  • Oversee direct housing assistance and Airbnb funds. Oversee tracking and reporting for financial assistance and Airbnb. Ensure accurate and timely direct assistance spending and reporting.
  • Work with the CWS Local community engagement and case management teams to secure and deliver furniture, household supplies, and in-kind donations. Ensure donations are successfully tracked and reported.
  • As per grant requirements, manage planning for initial housing for refugees by coordinating property visits, home inspections, housing applications, and temporary housing, if needed.
  • Liaise with landlords throughout housing negotiations, lease signing, and initial move-in, as per program specific requirements.
  • Coordinate household setups with a local volunteer group to arrange for homes to be furnished with donations and all other necessary supplies.
  • Manage the ordering/purchasing supplies that are not available through donations.
  • Ensure submission and approval of all financial requests related to housing including rent, security deposit, application fees, lease transfer fees, beds and other furniture, household goods, etc.
  • Ensure documentation of all housing services in clients' case notes and record all financial transactions in clients' financial tracking logs. Ensure appropriate documentation in clients' files, including Home Safety Evaluation forms, lease contracts, and financial paperwork.
  • Assists the case management team as a member of the CWS Local office.
  • Available for possible evening or weekend housing coordination, as needed.
  • Other duties, as assigned.
Qualifications

Education: Bachelor's degree or equivalent work experience in lieu of degree

Experience: 3 years of previous work experience with refugee or immigrant-related services, or in community housing.

Skills:
  • Must have superior written and verbal communication skills. Experience with and ability presenting information in a public forum.
  • Must be computer literate, with proficiency in MS Office suite. Ability to create and maintain Excel spreadsheets for financial and data tracking.
  • Ability to work in a multi-cultural environment required.
  • Commitment to diversity, equity, and inclusion and willingness to support CWS' Platform on Racial Justice as a CWS employee required.
Special Requirements
  • Ability to lift and move furniture and household supplies.
  • Must be willing to work evenings and weekends on occasion, as needed.
  • A valid U.S. driver's license is also required, along with the ability to move furniture and donations. The candidate will be expected to transport clients in their own vehicle (mileage will be reimbursed) and must have a reliable working car for this purpose.
  • The successful candidate must pass a background check.


Benefits

CWS offers a competitive benefits package that includes:
- 403 (b) Retirement Plan
- Medical, Dental and Vision Insurance
- Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
- 14 Official Holidays
- 12 Sick Days Off (Accrued monthly)
- Life Insurance and AD&D
- Long Term and Short-Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
- Flexible Spending Accounts
- Commuter Benefits

  • Refugee Resettlement Case Manager

    4 weeks ago

    Harrisburg, United States Jewish Family Services of Harrisburg Full time

    **Full-time Refugee Resettlement Case Manager** - Jewish Family Service of Greater Harrisburg is a well-established, highly respected, growing, and diverse social services agency serving all members of the Greater Harrisburg area. Our mission is to help all community members meet life's challenges and our staff is as diverse and inclusive as our programs. We...

  • Homeless Case Manager

    4 weeks ago

    Harrisburg, United States Downtown Daily Bread Full time

    **Position Title**:Downtown Daily Bread Homeless Case Manager **Office Location**: 234 South Street in Harrisburg across from the Capitol Building **Downtown Daily Bread** (DDB) is a soup kitchen, shelter, and services for the hungry and homeless in Harrisburg. DDB provides a daily lunch, counseling, showers, lockers, clothing, mail delivery, and variety...

  • Housing Specialist

    3 weeks ago

    Harrisburg, United States Church World Service Full time

    About CWS: Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.based offices supporting refugees, asylees or unaccompanied children... implementing...

  • Housing Aide

    1 month ago

    Harrisburg, United States Church World Service Full time

    About CWS Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing...

  • Senior Housing Specialist

    4 weeks ago

    Harrisburg, United States Church World Service Full time

    About CWS Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing...

  • Senior Housing Specialist

    4 weeks ago

    Harrisburg, United States Church World Service Full time

    About CWS Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing...

  • Senior Housing Specialist

    2 weeks ago

    Harrisburg, United States Church World Service Full time

    About CWS Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing...

  • Senior Housing Specialist

    2 months ago

    Harrisburg, United States Church World Service Full time

    Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene...

  • Senior Housing Specialist

    4 weeks ago

    Harrisburg, United States Church World Service Full time

    Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene...

  • Analyst, Case Management

    6 days ago

    Harrisburg, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • Analyst, Case Management

    3 weeks ago

    Harrisburg, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • Matching Grant Case Manager

    1 month ago

    Harrisburg, United States Church World Service Full time

    About CWS: Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.based offices supporting refugees, asylees or unaccompanied children... implementing...

  • Emergency Shelter Advocate

    2 weeks ago

    Harrisburg, United States YWCA Greater Harrisburg Full time

    The Violence Intervention and Prevention Department is actively hiring a full-time Emergency Shelter Advocate & Case Manager to join our Perry County team. This position is a 37.5 hour work week and provides immediate interventions and supportive services for those fleeing domestic violence, sexual assault, and human trafficking. The Emergency Shelter...

  • Case Manager RN

    2 weeks ago

    Harrisburg, United States CVS Pharmacy Full time

    Mission. Our Care Managers are frontline advocates for members who cannot advocate for themselves. They are responsible for assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs Case Manager, Manager, RN, Health, Retail, Healthcare, Benefits

  • Case Manager Rn

    3 weeks ago

    Harrisburg, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • Case Manager RN

    4 weeks ago

    Harrisburg, United States CVS Pharmacy Full time

    Community Care Case Manager use a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individuals and familys comprehensive health needs through communication Case Manager, RN, Manager, Health, Medical, Retail, Healthcare, Benefits

  • Analyst, Case Management

    2 weeks ago

    Harrisburg, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • Assistant Case Manager

    1 month ago

    Harrisburg, United States GEO Group Inc. Full time

    Benefits Information * Now Hiring with Increased Wages * * Hiring with a Sign On Bonus - Payable in Quarterly Installments * Full-time employees will enjoy a competitive benefits package with options for you and your family including: * Paid Time Off * 14 Paid Holidays + Birthday Holiday * 401(k) Matching * Health Insurance * Vision Insurance * Life...

  • Assistant Case Manager

    3 weeks ago

    Harrisburg, United States GEO Group Inc. Full time

    Benefits Information * Now Hiring with Increased Wages * * Hiring with a Sign On Bonus - Payable in Quarterly Installments * Full-time employees will enjoy a competitive benefits package with options for you and your family including: * Paid Time Off * 14 Paid Holidays + Birthday Holiday * 401(k) Matching * Health Insurance * Vision Insurance * Life...

  • Matching Grant Case Manager

    1 month ago

    Harrisburg, United States Church World Service Full time

    About CWS Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing...