Data Manager

4 weeks ago

Grand Forks, United States UND Alumni Association and Foundation Full time
Are You Ready to Shape the Future of Data?

Join us as a Data Manager and play a critical role in transforming data into actionable insights We're looking for a strategic thinker and hands-on leader who is passionate about data accuracy, integrity, and innovation.

POSITION SUMMARY

The Data Manager will specifically oversee data quality management for the alumni database, ensuring data accuracy and integrity across all alumni records. This position will guide a team of data coordinators responsible for supporting the organization's data needs within the Salesforce | ascend platform. This position plays a critical role in ensuring that data is accurate, consistent, complete, and reliable for decision-making processes, and will consult and collaborate with the Director of Data & Process Optimization as well as other stakeholders who provide and utilize data.

ESSENTIAL FUNCTIONS

TEAM LEADERSHIP
  • Supervise and coach a team of data coordinators, ensuring adherence to data management processes, assigning tasks, balancing workloads, and providing guidance while fostering a collaborative team environment.
DATA INTEGRITY MANAGEMENT
  • Work closely with theDirector of Data & Process Optimization and relevant data stakeholders on data cleanup and integrity initiatives.
  • Collaborates with Operations team to implement data standards, policies, and procedures to maintain data integrity.
  • Regularly assesses data for accuracy and consistency, identifying and correcting data errors or inconsistencies.
  • Identify opportunities for improving data quality, such as resolving duplicate records or updating field types across multiple objects. Present your plans to stakeholders and manage these projects with precision.
DATA COLLECTION & TRANSFORMATION
  • Bring together data from external sources on both scheduled and ad-hoc basis. Manage the transformation of this data to align with our standards, ensuring seamless updates to the CRM.
INNOVATION & PROCESS IMPROVEMENT
  • Collaborate with the Director of Data & Process Optimization to identify and implement strategies and tools for efficient data management. Continuously seek opportunities to enhance data processing workflows.
  • Identify areas for improvement in data processes and implement solutions to enhance efficiency and accuracy.
  • Lead efforts to standardize data formats and procedures.
DOCUMENTATION
  • Generate, update, and maintain comprehensive work instructions for data entry processes. Ensure that all documentation is clear, accurate, and accessible to relevant team members.
RELATIONSHIP BUILDING
  • Establish and maintain strong relationships with campus partners, including the REA, to facilitate the collection and integration of information beneficial to the alumni database.
  • Act as a liaison between the Alumni Association & Foundation and other university departments.
  • Serve as the primary point of contact between the data team and other departments within the organization.
EDUCATION AND EXPERIENCE REQUIREMENTS

Education: Bachelor's degree in Information Management, Computer Science, Business Administration, or a related field.

Experience: Experience with Salesforce | ascend or similar CRM platform is a plus. Proven experience in data management, preferably in a nonprofit, higher education, or similar setting.

COMPENTENCIES
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
  • Strong critical thinking and problem-solving skills, with attention to detail and accuracy.
  • Familiarity with data import tools and process optimization strategies is a plus.


The UND Alumni Association & Foundation supports employees through a highly competitive total compensation package that includes competitive pay and an excellent benefits package, along with career growth opportunities, and supports work-life blend for our employees.

Benefits at UNDAAF includes health insurance with employer contributions towards premium, retirement plan with generous employer contributions, employer paid life and long-term disability insurance, paid holidays, generous paid time off policy, EAP, UND tuition waiver, summer hours. Other elective benefits available: flexible benefits plans, dental, vision, STD, cancer care, hospital indemnity, accident insurance, voluntary life insurance for spouse and dependents

The UND Alumni Association & Foundation recognizes that work-life blend is an important component of a larger picture of life responsibilities, obligations, goals and interests. We will make every effort in creating a work-life blend model that reflects life situations while also ensuring maximum productivity.

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