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Peer Case Manager

4 months ago


Atlantic City, United States AtlantiCare Full time
Job Description

The ARRIVE TOGETHER Peer Case Manager participates as a member of the care team by engaging in proactive community outreach in collaboration with law enforcement, the crisis screening center, and other behavioral health treatment agencies. This peer is responsible for working with individuals who are experiencing acute behavioral health symptoms and/or are engaging in substance use and have become involved with law enforcement. This position will provide supportive services, including advocacy, support and coaching skills related to behavioral health needs. This position will engage individuals in a warm and empowering manner, utilizing a person-first approach to all interventions and interactions with these individuals. This position determines social services needs and makes referrals to ongoing care. This position maintains a professional peer relationship with these individuals to help reduce recurrences of police involvement and reduce instances of violence and escalation. This position will be responsible for documentation in an electronic health record. This position is also responsible for communicating effectively with multi-disciplinary team members, participants, law enforcement, crisis screening center and other organizations for promotion of program goals. This position supports the organizational vision of building healthy communities together and organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

QUALIFICATIONS

EDUCATION: High school diploma or equivalent required.

LICENSE/CERTIFICATION: Valid NJ Driver’s License, Registration and Insurance required. BLS/AED certification required within 60 days from date of hire or transfer. CPI required within 90 days of hire or transfer.

EXPERIENCE: Minimum 2 years working with behavioral health population required.