Room Attendant- Le Meridien Fort Worth

23 hours ago

Fort Worth, United States Remington Full time
A hotel housekeeper is responsible for ensuring rooms and other areas of a
hotel are kept clean every day. The housekeeper is particularly expected to carry
out a series of cleaning functions when a guest leaves the hotel.
What you will be doing:
  • Responding to requests from guests and associates with urgency
    • Maintain the cleanliness of guest rooms and other areas
    • Load cart with supplies such as linens and move it to the required area.
    • Enter guest rooms by adhering to proper procedures and ensure they are
    vacant.
    • The housekeeper should also look out for items the guest may have left
    behind and take them to the lost and found desk where it will be returned
    to the owner.
    • Replace used amenities in guest rooms.
    • Provide clean linens and terry for dirty ones.
    • Fold the terry, make beds, and ensure bathrooms are clean.
    • Take away, room service items, dirty linen, and trash.
    • Perform checks on all room appliances to ensure they are in good working
    condition.
    • Adjust furniture, desk items, and appliances when necessary.
    • Dust furnishings and walls and remove marks from them.
    • Carry out floor care duties in hallway and guest rooms, and vacuum
    carpets.
    • Adhere to all safety, security, and company procedures and policies.
    • Provide immediate report of any safety hazards, injuries, maintenance
    problem, or accidents to the supervisor.
    • Successfully complete training and certification programs in safety.
    • Ensure flammable materials are properly stored.
    • Keep uniform clean and make sure to appear professional always.
    • Keep proprietary information confidential.
    • Ensure company standards are followed in welcoming and acknowledging
    all guests.
    • Expect service needs of guests and provide them even before called upon
    to do so.
    • Provide assistance to guests with disabilities.
    • Genuinely appreciate and thank guests for their visit.
    • Apply professional language in communicating with guests and other
    people.
    • Provide support to team to achieve common goals.
    • Maintain quality standards and expectations.
• Responder inmediatamente a las solicitudes de los huéspedes, así como de otros
departamentos.
• cambiar las sábanas y pulir los muebles para que se vean bien para el uso de otro
huésped.
• Cargue el carro con suministros como ropa de cama y muévalo al área requerida.
• Ingrese a las habitaciones de los huéspedes siguiendo los procedimientos
adecuados y asegrese de que estén vacías.
• Reemplazar las toallas usadas por otras nuevas, aspirar las alfombras, limpiar y
desinfectar los baños y asegurarse de que los nuevos artículos de tocador
proporcionados por el hotel se coloquen en lugares apropiados.
• El ama de llaves también debe estar atenta a los artículos que el huésped pueda
haber dejado atrás y llevarlos al mostrador de objetos perdidos donde se los
devolverá al propietario.
• Reemplace los servicios usados en las habitaciones.
• Proporcione sábanas limpias y recoger los sucios.
• Dobla la toalla, haz las camas y asegúrate de que los baños estén limpios.
• Recoger Comida para llevar, platos sucios del servicio de comida a la habitación,
ropa de cama sucia y basura.
• Revise todos los electrodomésticos de la habitación para asegurarse de que estén
en buenas condiciones de funcionamiento.
• Ajuste los muebles, los artículos de escritorio y los electrodomésticos cuando sea
necesario.
• Quite el polvo de los muebles y las paredes y elimine las marcas de ellos
• Llevar a cabo tareas de cuidado de pisos en pasillos y habitaciones de invitados, y
aspirar alfombras.
• Cumplir con todos los procedimientos y políticas de seguridad, protección y de la
empresa.
• Proporcionar un informe inmediato de cualquier peligro de seguridad, lesiones,
problemas de mantenimiento o accidentes al supervisor.
• Completar con éxito los programas de capacitación y certificación en seguridad.
• Asegúrese de que los materiales inflamables se almacenen correctamente.
• Mantén limpio el uniforme y asegúrate de parecer siempre profesional.
• Mantenga la confidencialidad de la información confidencial.
• Asegúrese de que se sigan los estándares de la empresa al dar la bienvenida y
reconocer a todos los huéspedes.
• Espere las necesidades de servicio de los huéspedes y proporciónelas incluso
antes de que se le pida que lo hagan.
• Brindar asistencia a los huéspedes con discapacidades.
• Aprecia y agradece sinceramente a los huéspedes por su visita.
• Aplicar un lenguaje profesional en la comunicación con los huéspedes y otras
personas.
• Brindar apoyo al equipo para lograr objetivos comunes.
• Mantener los estándares y expectativas de calidad.
• Sin ayuda, transporte, coloque, mueva o levante objetos que pesen hasta 25 libras;
con asistencia para artículos de más de 25 libras.
• Capacidad fuerte de tirar y empujar equipos relacionados con el trabajo, como un
carro de limpieza cargado sobre superficies irregulares e inclinadas.
• Capacidad para doblarse, torcerse, agacharse y tirar.
• Capacidad para sentarse, pararse, caminar o arrodillarse durante un largo período
de tiempo.
• Capacidad para manipular, girar y agarrar objetos de diferentes tamaños y pesos.
• Fuerte coordinación mano-ojo y habilidades motoras.
• Capacidad fuerte de seguir instrucciones verbales.
• Conocimiento sólido de los suministros y procedimientos de limpieza.
• Capacidad para trabajar de forma independiente sin supervisión directa.
• Poseer diploma de escuela secundaria o su nivel educativo equivalente.
• La experiencia previa en limpieza puede ser una ventaja a veces, pero
generalmente no es necesaria.
• Una vez que haya sido contratado para este trabajo, le exigimos que complete toda
la capacitación de Marriot necesaria.

What we are looking for
  • Ability to bend, twist, stoop, and pull.
    • Ability to sit, stand, walk, or kneel for a long period of time.
    • Ability to manipulate, turn, and grasp objects of different sizes and weights.
    • Strong hand-eye coordination and motor skills.
    • Strong ability to follow verbal instructions.
    • Strong knowledge of cleaning supplies and procedures.
    • Ability to work independently without direct supervision.
    • Possess a high school diploma or its equivalent educational level.
  • Without assistance, carry, place, move, or lift objects weighing up to 25
    pounds; with assistance for items beyond 25 pounds.
    • Strong ability to pull and push work-related equipment, such as a loaded
    housekeeping cart over uneven and sloping surfaces.
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests

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