Data Support Specialist, Trinity Hospitality Services

1 week ago


Livonia, United States Trinity Health Full time

Employment Type: Full time Shift: Description: POSITION PURPOSE Responsible for Trinity Hospitality Services applications process flow requests to add, delete and update recipes, menus and environmental services space inventory and work flow data. Performs processes and procedures to ensure data accuracy and integrity through various analytical approaches and requirements. Provides support to Regional Health Ministry and System Office THS staff regarding Food & Nutrition & Environmental Service related application and technology content support to support all THS managed functions. ESSENTIAL FUNCTIONS Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in behaviors, practices and decisions. Responsible for processing content adds, deletions or updates to local formularies and/or databases. Performs critical validation of information to confirm accuracy, adhere to established conventions and ensure the prevention of duplicate records, using multiple analytical approaches. Updates regional database of environmental services data for enterprise reporting. Maintains a collaborative working relationship with THS Culinary Systems & Program Development Manager, Regional Manager, local program coordinator and Food & Nutrition Manager in content management process. Maintains a collaborative working relationship with Trinity Hospitality Services site level and Regional leadership in the mining and set up of key performance indicators for reporting standards. Works with TIS to coordinate system downtime with stakeholders and timely resolution of system issues. Understands Menu relationships: divisions of, recipes, nutrition, allergies, and how database and corresponding data needs to be set up as it relates to operational and formulary requirements. Identifies records that require intervention to resolve potential duplicate records or inaccurate setup. Performs data research and validation for items, utilizing manufacturer and nutrition information, contract data, to ensure accurate descriptions, UOMs, product numbers, classifications/categories and general ledger accounts. Utilizes skilled on-line search and research techniques, working with vendor customer service and sales staff. Other related data QA duties as assigned. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. MINIMUM QUALIFICATIONS Must possess an Associate degree in Business Administration, Finance, Supply Chain or related field or equivalent combination of education and relevant work experience. Experience with a Food and Nutrition software applications or Environmental Services software applications of at least 1 year. Must be proficient in the use of Microsoft Access and Excel. Knowledge of and experience with item and vendor data cleansing and integrity. Demonstrated ability to organize and prioritize multiple tasks and multiple inputs. Passionate about customer service, data integrity and have a desire in research and validation to ensure the best operational impact of that data. Excellent oral and written communication skills necessary to develop and maintain appropriate professional relationships with various levels of RHM staff, System Office staff and vendors. Routinely interfaces with RHM and System Office staff on data content matters. Strong organizational skills and attention to detail. Good analytical skills and problem solving skills. Ability to meet deadlines and set priorities. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health. Must be comfortable operating in a collaborative, shared leadership environment. PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS This position operates in a typical office environment. The area is well-lit, temperature-controlled and free from hazards. Incumbent communicates frequently, in person and over the telephone, with people in a number of different locations on technical issues. Manual dexterity is needed in order to operate a keyboard. The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same period and adapt to interruptions. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran



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