SSI USA

2 weeks ago

Selma, United States ShipConstructor Software Full time

About the Opportunity

Due to our continued growth, SSI USA is looking for a permanent, full-time Systems Administrator to join the IT department. This position will require the candidate to work in our US office, located in Mobile, Alabama full-time and will report to our IT Manager based in our Canadian office. This position is a fantastic opportunity for someone wanting to work with a high-performing IT team. The successful candidate will be part of a team of IT experts who continually push the boundaries of the technologies and methodologies of effective information technology.

SSI is a global Software Company servicing the needs of the offshore and marine industries all over the globe for over 30 years. We are proud to offer a fully inclusive culture and workplace welcoming ALL people with relevant skills and experience to our flat organizational structure, working with self-directed teams using Agile Principles as well as our own defined SSI Principles to guide us in our daily work.

Responsibilities:

  • Provide support for Internal Employee requests via our helpdesk portal, analyze problems, and escalate issues, when necessary.
  • Communicate technical information to nontechnical users
  • Troubleshoot desktop and printer hardware and software issues; resolve issues to the end user's satisfaction.
  • Install, configure, and test all new workstations, peripheral equipment, and software.
  • Troubleshooting, LAN/WAN and connectivity issues.
  • Ensuring the integrity of data storage and backup systems.
  • Using security tools to protect the network from hackers, malware, and other threats.
  • Anticipating problems and resolving them before they impact users when possible.
  • Testing software and reviewing application logs.
  • Adding, removing, or updating user information like passwords or internal email addresses.
  • Working with other System Admins and Architect to implement and maintain projects
  • Create and maintain documentation of processes, procedures, and technical guides
Requirements:
  • Minimum of 5 years of experience as a System Administrator in a Windows environment.
  • Proven experience supporting Windows based environment Microsoft Windows Server family.
  • Strong knowledge of Active Directory, DNS, DHCP, Group Policy, and other core Windows server services.
  • Familiarity with Microsoft Exchange Server and Office 365.
  • Knowledge in server hardware, storage systems, and RAID configurations.
  • Understanding of networking concepts and protocols (TCP/IP, VLANs, routing, etc.).
  • Excellent problem-solving skills and attention to detail.
  • Effective communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders.
  • Must be a US citizen or a permanent resident in the U.S.
  • Willingness to learn new technology and procedures.
  • CompTIA Certification
Beneficial to have:
  • Maintain, troubleshoot, repair, and administer local area networks (LANs), wide area networks (WANs), computer workstations, connections to the Internet, and peripheral equipment.
  • Implement network traffic and security monitoring software and optimize systems performance.
  • Experience working with next-generation firewalls.
  • Experience with virtualization technologies such as VMware.
  • Experience with patch management.
  • A university degree, diploma in computer science or related IT certificates.
  • Microsoft certification(s) MCSA or MCITP
  • CISCO certifications(s)
  • CCNA
  • Knowledge of CMMC