Veteran Services Officer

3 weeks ago


Rock Springs, United States Sweetwater County Full time
PRIMARY OBJECTIVE OF POSITION: Under general supervision from the Veteran Services Director, the Veteran Services Officer shall provide assistance to Sweetwater County veterans and the families of veterans in acquiring veteran benefits to which they are entitled.

MAJOR AREAS OF ACCOUNTABILITY AND PERFORMANCE:

Essential Duties:
  • Assists veterans, surviving spouses, and dependents in applying for benefits from the Department of Veterans Affairs (DVA) to include disability compensation, disability pension, healthcare, burial benefits, life insurance and education programs;
  • Submits DVA claims to the appropriate DVA Regional Office; other claims are submitted to the government agencies involved;
  • Communicates with various Federal, State, County, and City Governmental agencies concerning problems or questions on behalf of veterans or their beneficiaries, either in person, or via telephone, or via e-mail;
  • Acts as liaison with Federal, State and Local veteran agencies, local veteran groups, welfare agencies, local and veteran hospitals, employment agencies, and community groups regarding veterans' rights and benefits;
  • May perform home and institutional visits to homebound veterans when approved by Department Supervisor;
  • Performs administrative and clerical duties; prepares correspondence, files and maintains records;
  • Operates photocopier, computer, fax machine and other typical office equipment;
  • Receives phone calls, the public and visitors.

THIS POSITION WORKS IN BOTH GREEN RIVER & ROCK SPRINGS.

Please review the Job Description below for a more replete list of functions.

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