Sr. Systems Engineer

22 hours ago

Salt Lake City, United States Motorola Full time

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security and access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government and Public Safety Communications customers. The Upgrade Operations (UO) department specializes in performing software and hardware upgrades on live customer systems. The UO department focus is on minimizing the customer's downtime during software upgrades in order to optimize their upgrade experience during the moments that matter.Job Description Our Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer. The Motorola Solutions team comprises Implementation and Field Engineering, Project Management, Systems Engineering and System Technologist personnel working together in a high performance culture, often with demanding cycle times and high customer expectations as we work to deploy mission critical communication systems. Many of these systems are designed around the APCO Project 25 communications standard, often with interfaces to other critical customers' sub-systems. With the growth of data services some of our customers' mobile wireless networks are being enhanced with connectivity to an LTE infrastructure, leveraging compelling applications and live mobile video, supplementing our traditional core voice and narrow-band data networks. The Sr. System Engineer will be responsible for all technical aspects of the assigned upgrade or technology migration from project initiation through project completion. Responsibilities: * Building strong customer relationships and delivering customer-centric solutions * Building partnerships and working collaboratively with others to meet shared objectives * Live System Upgrades * Lead customer presentations * Adherence to best practices and established process * Flexibility to adapt to changing priorities in a fast-paced, customer-focused environment * Work with the Territory Engineering Manager and other Territory Managers to obtain necessary resources to support the team's projects as well as escalate issues which cannot be resolved by the team * Staging... For full info follow application link. Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other le gally protected characteristic.

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